At a Glance
- Tasks: Input data, manage enquiries, and ensure excellent customer care.
- Company: Join a diverse team at Pinnacle Pet UK, an equal opportunities employer.
- Benefits: Enjoy 24 holiday days, charity volunteering, and a solid pension scheme.
- Other info: Flexible benefits and social events to connect with your team.
- Why this job: Gain valuable experience while making a difference in pet owners' lives.
- Qualifications: Administration experience and strong communication skills are a plus.
The predicted salary is between 24000 - 28000 £ per year.
Package £25,200 pa with excellent benefits including 24 holiday days (plus your birthday), 2 days off for charity work, Group life assurance and healthcare cash plan.
Location: Borehamwood Office.
Full Time: 37.5 hours per week, Monday - Friday between the hours of 8.30am - 5.00pm.
Fixed Term Contract: 12 Months.
Responsibilities:
- Inputting data from claim forms, payment details and other data onto our core systems ensuring all details are accurate.
- Managing email boxes relating to customer enquiries.
- Carry out any ad-hoc tasks.
- Making and answering phone calls from policy holders and vet practices.
- Applying the underwriting criteria to new applications for cover on a daily basis.
- Deliver good outcomes and a high standard of customer care whilst enabling consumers to make effective decisions in their interests.
Qualifications:
- Administration experience is advantageous.
- Excellent data entry skills.
- Strong telephony experience.
- Good attention to detail.
- The ability to communicate effectively written and verbal.
Benefits:
- 24 Days holiday, increasing with length of service, your birthday off plus the option to buy extra days holiday as part of our flexible benefits offering.
- 2 days paid charity volunteering.
- Pension scheme 5% Employer 3% Employee contributions.
- Life Insurance.
- Dedicated learning department to support your induction with us.
- Opportunity to learn from experienced professionals and gain valuable experience.
- Option to join your team and company social events.
The current team at Pinnacle Pet UK truly represents the broad diversity of our pet parents and we are proud to be an equal opportunities employer. We welcome applications from people of all ages, genders, ethnicities, nationalities, disabilities, religions, and sexual orientations. Your application will be dealt with in the strictest of confidence.
As an FCA regulated business, we require successful applicants to clear our pre‐employment screening process which includes a credit check and references checks. Under the latest UK Right to Work regulations, we will require successful applicants to evidence their right to work in the UK, either in person, online, or digitally via a third party subject to circumstances.
Please be aware this advert will remain open until the vacancy has been filled rather than the advertised closing date. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.
Administrator in London employer: Pinnacle Pet UK
At Pinnacle Pet UK, we pride ourselves on being an excellent employer, offering a supportive work culture that values diversity and inclusion. Our Borehamwood office provides a range of benefits including generous holiday allowances, opportunities for professional growth, and a commitment to community engagement through paid charity volunteering. Join us to be part of a dedicated team where your contributions are recognised and rewarded, and where you can develop your skills in a dynamic environment.
