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- Tasks: Join our team as a Junior Business Analyst, supporting exciting change initiatives and data migrations.
- Company: Pinnacle Pet UK is dedicated to enhancing the bond between pets and their parents through innovative services.
- Benefits: Enjoy a collaborative culture, opportunities for growth, and the chance to work with pet-loving colleagues.
- Why this job: Be part of a mission-driven company aiming to support over 1 million pet parents by 2026.
- Qualifications: Ideal candidates have Junior Business Analyst experience or transferable skills, strong communication, and analytical abilities.
- Other info: Experience with JIRA and both Agile and Waterfall methodologies is a plus!
The predicted salary is between 21600 - 36000 £ per year.
Our Mission
Happy, healthy pets, make for happy, healthy people.
We aim to strengthen the unique bond between pets and their parents through our innovative products and services, enabled by brilliant colleagues who embody our values of performance, exploration, togetherness, and sustainability.
Our Journey
In 2016 we set out to focus entirely on pet insurance with pets and families at the centre of our business strategy and in 2017 launched a new brand, EveryPaw.
To offer our customers a choice of insurance options for their pets, we also focussed on finding the right partners to support our growth ambition and our first big partnerships with Sainsbury and Argos, went live in 2019.
Many talented colleagues have joined us, and we now partner with a number of fantastic brands across the retail, charity and financial services sectors. We’ve developed new capabilities, new platforms and new services specifically for our partners to achieve the best customer experience. Over the last 6 years, the number of pet parents we support has grown five-fold to over half a million in 2023. Together we’ve built the leading Pet Partnership business in the UK and are proud to support and engage pet parents every day to ensure happy and healthy pets.
Our ambition
We’re delivering long-term success and growth through empowerment and strong collaboration focusing on our two own brands; EveryPaw and Pet Protect and building great relationships with our partners to provide market leading products, innovative new services, simplicity and a great customer experience. Our goal is to support over 1 million pet parents by the end of 2026.
Pinnacle Pet UK provides great opportunities for those who love pets, want to learn, be challenged and develop. As a team, we are focused on performance and great customer outcomes. We support each other to achieve our individual and collective goals and have a culture where everyone can be authentic, diverse and innovative and truly be the best version of themselves supporting what we do best – pets.
This is an exciting opportunity for a Junior Business Analyst to join a strong team of Business Analysts in a period of significant change and growth for the organisation with significant focus on partner onboarding and large-scale customer data migrations. In your role, you will apply best practice business analysis techniques and work with stakeholders across the business and IT to document requirements to a level that enables effective development and testing of agreed changes.
Key Responsibilities
- To support in facilitating scope and business priority-setting for change initiatives of varying size and complexity
- To select the most appropriate means of representing business requirements in the context of a specific change initiative, ensuring traceability back to source
- Aid in discovering and analysing requirements as required as well as adhering to business objectives and consistency, challenging positively as appropriate
- To obtain formal agreement of scope and requirements from stakeholders and establish a baseline on which delivery of a solution can commence
- To use industry standard modelling and analysis tools, giving special consideration to system impact
- To support with requests for changes to base-lined requirements. To estimate the effort for changes to this baseline and identify the impact requirements of scenarios as well as the required end position
- To ensure clear communication of requirements to both technical and business audiences
- Using both Agile and Waterfall methodologies
- To carry out any other task associated with the role as reasonably requested.
Successful Candidates Will Have
- Junior Business Analyst experience or transferrable skillset from a similar role
- Ability to confidently engage with stakeholders at all levels
- Good customer facing / analytical skills to extract Requirements and Process Details from a large number of users around the business, and Partners
- Good communication skills, verbal and written
- Experience/Understanding of both Waterfall and Agile delivery methodologies
- Problem solving and analytical skills
- Working experience of JIRA, for Requirements capture, Test Tracking/Defect Management and Reporting
- Financial Services or Insurance experience
- Experience of working on projects of a regulatory nature
- Demonstrable experience in workshop facilitation
- Experience in working with large scale data (ideally customer) migrations
- Experience in launching new partners, including external client interaction
- Experience of working on projects of a regulatory nature
Essential
- Junior Business Analyst experience or transferrable skillset from a similar role
- Ability to confidently engage with stakeholders at all levels
- Good customer facing / analytical skills to extract Requirements and Process Details from a large number of users around the business, and Partners
- Good communication skills, verbal and written
- Experience/Understanding of both Waterfall and Agile delivery methodologies
- Problem solving and analytical skills
- Working experience of JIRA, for Requirements capture, Test Tracking/Defect Management and Reporting
Desirable
- Financial Services or Insurance experience
- Experience of working on projects of a regulatory nature
- Demonstrable experience in workshop facilitation
- Experience in working with large scale data (ideally customer) migrations
- Experience in launching new partners, including external client interaction
- Experience of working on projects of a regulatory nature
Experience of working with both Agile and Waterfall methodologies #J-18808-Ljbffr
Junior Business Analyst employer: Pinnacle Pet Group
Contact Detail:
Pinnacle Pet Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Business Analyst
✨Tip Number 1
Familiarise yourself with the pet insurance industry and the specific challenges it faces. Understanding the market dynamics and customer needs will help you engage more effectively with stakeholders during interviews.
✨Tip Number 2
Brush up on your knowledge of Agile and Waterfall methodologies, as well as tools like JIRA. Being able to discuss your experience with these frameworks and tools confidently can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully facilitated workshops or gathered requirements in previous roles. This will demonstrate your ability to engage with stakeholders and extract valuable insights.
✨Tip Number 4
Network with professionals in the pet insurance sector or related fields. Engaging with others in the industry can provide you with insider knowledge and potentially lead to referrals for the Junior Business Analyst position.
We think you need these skills to ace Junior Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Junior Business Analyst role. Focus on your analytical skills, stakeholder engagement, and any experience with Agile and Waterfall methodologies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for pets and how your background makes you a great fit for the company. Mention specific experiences that demonstrate your problem-solving abilities and familiarity with business analysis techniques.
Highlight Relevant Tools and Methodologies: In your application, emphasise your experience with tools like JIRA and your understanding of both Agile and Waterfall methodologies. This will show that you are well-prepared for the technical aspects of the role.
Showcase Communication Skills: Since the role requires good communication skills, provide examples in your application of how you've effectively communicated with stakeholders or facilitated workshops. This will help demonstrate your ability to engage with various audiences.
How to prepare for a job interview at Pinnacle Pet Group
✨Understand the Company and Its Mission
Before your interview, take some time to research the company’s mission and values. Understanding how they aim to strengthen the bond between pets and their parents will help you align your answers with their goals during the interview.
✨Showcase Your Analytical Skills
As a Junior Business Analyst, you'll need strong analytical skills. Be prepared to discuss specific examples from your past experiences where you've successfully extracted requirements or solved problems. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Familiarise Yourself with Agile and Waterfall Methodologies
Since the role involves both Agile and Waterfall methodologies, make sure you can explain the differences and when to use each. Prepare to discuss any relevant experience you have with these methodologies, especially in relation to projects involving data migrations or partner onboarding.
✨Prepare Questions for Your Interviewers
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, the challenges they face, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
