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- Tasks: As a Claims Test Analyst, you'll design and execute test cases for insurance claims systems.
- Company: Join Pinnacle Pet UK, a leading pet insurance provider dedicated to happy, healthy pets and their owners.
- Benefits: Enjoy remote or hybrid work options, a supportive team culture, and opportunities for personal growth.
- Why this job: Be part of a mission-driven company that values performance, exploration, and sustainability in the pet industry.
- Qualifications: Experience in software testing is essential; knowledge of claims systems is a plus.
- Other info: This is an 8-month contract with potential for extension, starting January 2025.
The predicted salary is between 36000 - 60000 £ per year.
Our Mission
Happy, healthy pets, make for happy, healthy people.
We aim to strengthen the unique bond between pets and their parents through our innovative products and services, enabled by brilliant colleagues who embody our values of performance, exploration, togetherness, and sustainability.
Our Journey
In 2016 we set out to focus entirely on pet insurance with pets and families at the centre of our business strategy and in 2017 launched a new brand, EveryPaw. To offer our customers a choice of insurance options for their pets, we also focussed on finding the right partners to support our growth ambition and our first big partnerships with Sainsbury and Argos, went live in 2019. Many talented colleagues have joined us, and we now partner with a number of fantastic brands across the retail, charity and financial services sectors. We’ve developed new capabilities, new platforms and new services specifically for our partners to achieve the best customer experience. Over the last 6 years, the number of pet parents we support has grown five-fold to over half a million in 2023. Together we’ve built the leading Pet Partnership business in the UK and are proud to support and engage pet parents every day to ensure happy and healthy pets.
Our ambition
We’re delivering long-term success and growth through empowerment and strong collaboration focusing on our two own brands; EveryPaw and Pet Protect and building great relationships with our partners to provide market leading products, innovative new services, simplicity and a great customer experience. Our goal is to support over 1 million pet parents by the end of 2026.
Pinnacle Pet UK provides great opportunities for those who love pets, want to learn, be challenged and develop. As a team, we are focused on performance and great customer outcomes. We support each other to achieve our individual and collective goals and have a culture where everyone can be authentic, diverse and innovative and truly be the best version of themselves supporting what we do best – pets.
8-month contract, January 2025 start till August 2025, with an option for extension.
Pinnacle Pet UK(PPUK) is a UK based, fully integrated pet insurer and pet health services provider. We are one of Europe’s largest pet insurance and services organisations, with over 1,400 colleagues supporting over 2 million pets in 8 countries.
The Claims Test Analyst will ensure the accuracy, functionality, and efficiency of insurance claims systems by designing, executing, and documenting test cases. This role focuses on validating system changes, identifying defects, and ensuring compliance with business requirements and regulatory standards. The role involves collaborating with development teams, product managers, and other stakeholders to deliver high-quality software solutions tailored to the needs of the pet insurance industry.
Location: Remote or hybrid.
Key Responsibilities
- Create detailed, comprehensive, and well-structured test plans and test cases based on business requirements and technical specifications.
- Identify test scenarios for functional, integration, regression, and user acceptance testing (UAT).
- Execute manual tests for claims processes, systems, and workflows.
- Validate that system changes meet quality standards and align with regulatory requirements.
- Collaborate with developers and analysts to diagnose and resolve defects.
- Log, track, and report defects in a clear and concise manner.
- Verify fixes and perform re-tests as needed.
- Identify areas for improvement in claims processes and systems.
- Recommend enhancements to test strategies, tools, and frameworks.
- Work closely with claims specialists, product owners, and IT teams to understand business needs.
- Participate in cross-functional meetings to discuss requirements, solutions, and testing progress.
- Maintain accurate test documentation, including test plans, test scripts, and test reports.
- Provide testing metrics and insights to stakeholders.
Successful Candidates Will Have
- Experience in software testing.
- Hands-on experience with claims systems testing is highly desirable.
- Nice to have: previous experience in financial services, insurance claims, insurance flows, or pet insurance.
- Excellent analytical and problem-solving skills, and an open-minded approach to learning new things.
- Ability to lead, work independently, communicate, and liaise with different stakeholders to push the testing effort forward.
- Full understanding of a variety of test analysis techniques and their implementation.
- Good hands-on experience in creation and execution of test scripts.
- Detailed knowledge and understanding of systems and structures within business units.
- Nice to have: Proficiency in test management tools (e.g., Jira, Azure DevOps).
- Nice to have: ISTQB or other relevant certification.
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Claims Test Analyst employer: Pinnacle Pet Group
Contact Detail:
Pinnacle Pet Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Test Analyst
✨Tip Number 1
Familiarise yourself with the pet insurance industry and the specific claims processes involved. Understanding the nuances of how claims are handled will give you an edge in discussions during interviews.
✨Tip Number 2
Network with professionals in the pet insurance sector or software testing community. Engaging with others can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
✨Tip Number 3
Brush up on your testing skills, particularly in manual testing and defect tracking. Being able to demonstrate your hands-on experience with claims systems testing will make you a more attractive candidate.
✨Tip Number 4
Prepare to discuss your problem-solving approach and analytical skills in detail. Be ready to share examples of how you've identified defects and improved testing processes in previous roles.
We think you need these skills to ace Claims Test Analyst
Some tips for your application 🫡
Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the Claims Test Analyst position. Tailor your application to highlight how your skills and experiences align with the job description.
Craft a Strong CV: Your CV should clearly outline your relevant experience in software testing, particularly any hands-on experience with claims systems. Use bullet points to make it easy to read and ensure you include specific examples of your achievements in previous roles.
Write a Compelling Cover Letter: In your cover letter, express your passion for the pet insurance industry and how your background makes you a great fit for the role. Mention any relevant certifications, such as ISTQB, and demonstrate your understanding of the company's mission and values.
Proofread Your Application: Before submitting your application, take the time to proofread everything. Check for spelling and grammatical errors, and ensure that all information is accurate and up-to-date. A polished application reflects your attention to detail, which is crucial for a testing role.
How to prepare for a job interview at Pinnacle Pet Group
✨Understand the Company and Its Mission
Before your interview, take some time to research Pinnacle Pet UK and their mission. Familiarise yourself with their focus on pet insurance and how they aim to strengthen the bond between pets and their parents. This will show your genuine interest in the company and its values.
✨Prepare for Technical Questions
As a Claims Test Analyst, you’ll likely face technical questions related to software testing and claims systems. Brush up on your knowledge of test analysis techniques, and be ready to discuss your hands-on experience with test scripts and defect tracking.
✨Showcase Your Problem-Solving Skills
During the interview, be prepared to share examples of how you've identified defects and improved processes in previous roles. Highlight your analytical skills and your open-minded approach to learning new things, as these are key traits for the position.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that demonstrate your interest in the role and the company. Inquire about the team dynamics, the tools they use for testing, or how they measure success in the Claims Test Analyst role. This shows that you’re engaged and thinking critically about your potential fit within the team.
