Systems & Infrastructure Associate in London

We are seeking a Systems & Infrastructure Associate to join our London‑based team. This role is designed for a high‑aptitude recent graduate or early‑career hire (1–3 years’ experience) who wants to compound their capability quickly through real ownership, clear direction, and strong coaching.

Not just ticket‑closing – this role combines operational ownership with continuous improvement. You will be exposed early to how infrastructure, systems, risk, and process design enable a high‑performing global investment management organisation, and you will be expected to engage with that exposure thoughtfully. The Managed Service Provider (MSP) handles most hands‑on maintenance; you own the outcome, the standards, and the follow‑through.

You’ll have a genuine seat at the table. When an affiliate or senior stakeholder has a problem – capability gaps, reliability issues, operational friction – you’ll help shape the solution and then make it real, not just talk about it.

• Report directly to the Head of Technology and work with stakeholders at all levels to understand how work gets done.
• Design and implement cleaner, simpler, more scalable technology solutions.
• Translate business intent into practical solutions – new capability, better reliability, or a cleaner operating model.
• Take ambiguous asks and turn them into a scoped plan: options, risks, cost/benefit, and a clear recommendation.
• Drive delivery across vendors and stakeholders, then turn the outcome into a durable standard the business can build on.
• Learn to think in systems: understanding second‑order effects, incentives, and failure modes.

• Take responsibility for regional BAU lifecycles including onboarding, access management, procurement, and control hygiene.
• Execute with precision in an environment where regulatory, security, and operational standards matter.
• Build a reputation for things being done once: diagnose first, act decisively, and follow through to completion.

• Act as a capable, calm interface between the business, investment affiliates, and our MSP.
• Ensure critical systems remain available, resilient, and well‑governed.
• Develop judgement about when to escalate, when to simplify, and when to manage.

• You may have 1 to 3 years of experience and relevant tertiary qualifications in Computer Science or similar; your demonstrated potential matters more than tenure.
• You are capable of working autonomously, and are looking for a high level of accountability, steep learning, not comfort or micromanagement.
• You enjoy solving problems for the satisfaction of understanding them.
• You respond well to clear direction, but are comfortable operating with autonomy and accountability.
• You are coachable, reflective, and able to change your mind with new evidence.
• You have a strong bias toward quality – especially where risk and controls matter.
• You prefer durable systems to dramatic saves.
• You care about getting it right, then keeping it right.
• You notice when processes are brittle or inefficient, and feel compelled to fix them.
• You care about quality in everything you do, whether it is highly visible or not.
• You can explain technical issues in plain language.
• You are comfortable interacting with senior stakeholders and taking responsibility for your work.

• Real Exposure, Early – You will work directly with senior leadership in a proactive, high‑trust environment. Your contribution will be visible and consequential.
• High Direction, High Autonomy – You will be given context, intent, and standards, then progressively trusted to execute and improve.
• A Focus on Mastery – We are not building process theatre. We are building something durable. If you enjoy learning how and why systems work, and improving them over time, this role will suit you.