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For Companies At a Glance
- Tasks: Engage with clients, manage accounts, and ensure smooth communication between teams.
- Company: Join Pinnacle, a leading BIM service provider with over 30 years of experience in the AEC industry.
- Benefits: Enjoy flexible working hours, travel opportunities, and a dynamic work environment.
- Why this job: Be part of a global team, make impactful connections, and grow your career in a thriving industry.
- Qualifications: Must have BIM knowledge, effective communication skills, and a proactive attitude.
- Other info: This role involves regular travel across the UK and ROI for client meetings.
The predicted salary is between 36000 - 60000 £ per year.
About Pinnacle: Pinnacle is a leading BIM service provider offering innovative BIM Engineering & Consulting solutions to Architecture, Engineering & Construction (AEC) firms worldwide. We have more than 3,000 BIM professionals across different time zones, with global delivery centres in India, USA, UK, UAE, Germany, Singapore, and Switzerland.
Requirements:
- Proper Constructability and BIM (Building Information Modelling) knowledge
- Code Knowledge
- Effective Communication
- Client Acumen is essential in this role
- Sales Knowledge is preferable
- Should be accountable/responsible and take ownership of the work
- Time Flexibility: To allow good overlap with the India Team
Role & Responsibility:
- Regular travelling throughout the UK/ROI for meetings with clients & prospects
- The Relationship Manager will be responsible for onboarding new clients and nurturing existing clients to grow the account
- Work closely with the presales team in India and UK Regional Head
- Present Pinnacle Infotech to prospects and clients, explain the process, documentation and understand expectations
- Follow-up on emails and meetings to ensure clear communication
- Speak to clients regularly and provide feedback to the production team
- Attend kick-off meetings, coordination meetings and weekly review meetings
- Manage all assigned customer accounts from CRM Tool i.e. Salesforce
- Make calls to customers for new opportunities
- Call the client after proposal submission to ensure scope is met and address any questions
- Follow up to check proposal status and keep the estimation/BD team informed
- Get cross references and partner information from other trades
- Represent the company at trade shows, conferences and professional associations
- Ensure onboarding of new clients and bridge the gap between client and production team
- Build relations with clients and monitor upcoming projects and projections
- Support the production team to understand client requirements and execute projects successfully
- Maintain a high level of verbal and written communication between customer and production team
- Demonstrate a sense of pride and adhere to high standards and quality personally and in their work product and services
Interested candidates, please share your resumes and portfolio at psaha@pinnacleinfotech.com
ACS Relationship Manager employer: Pinnacle Infotech
Contact Detail:
Pinnacle Infotech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ACS Relationship Manager
✨Tip Number 1
Familiarise yourself with BIM and construction industry terminology. Understanding the specific language used in this field will help you communicate effectively with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network within the engineering and construction community. Attend industry events, webinars, or local meetups to connect with professionals who can provide insights or even refer you to opportunities at Pinnacle.
✨Tip Number 3
Research Pinnacle Infotech thoroughly. Understand their services, recent projects, and company culture. This knowledge will allow you to tailor your conversations and show genuine interest during interviews.
✨Tip Number 4
Prepare for role-specific scenarios. Think about how you would handle client onboarding or manage existing accounts, as these are key responsibilities of the ACS Relationship Manager. Practising these scenarios can boost your confidence.
We think you need these skills to ace ACS Relationship Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and requirements of the ACS Relationship Manager position. Familiarise yourself with BIM knowledge, effective communication skills, and client management.
Tailor Your CV: Customise your CV to highlight relevant experience in engineering, construction, and client relationship management. Emphasise any sales knowledge and your ability to work flexibly across time zones.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your client acumen and effective communication skills, as well as your understanding of BIM processes.
Follow Up Professionally: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This shows initiative and reinforces your enthusiasm for the role.
How to prepare for a job interview at Pinnacle Infotech
✨Showcase Your BIM Knowledge
Make sure to brush up on your knowledge of Building Information Modelling (BIM) and constructability. Be prepared to discuss specific projects where you've applied this knowledge, as it will demonstrate your expertise and relevance to the role.
✨Demonstrate Effective Communication Skills
Since effective communication is crucial for this position, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated with clients or teams in the past, especially in challenging situations.
✨Highlight Client Acumen
Be ready to discuss your experience in managing client relationships. Share instances where you've nurtured existing accounts or successfully onboarded new clients, showcasing your ability to understand and meet client needs.
✨Prepare for Sales Discussions
Even if sales knowledge is preferable rather than essential, it's beneficial to prepare for questions related to sales strategies. Think about how you can contribute to growing accounts and what sales techniques have worked for you in the past.
