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- Tasks: Engage with clients, manage accounts, and ensure smooth communication between teams.
- Company: Join Pinnacle, a leading BIM service provider with over 30 years of innovation in engineering.
- Benefits: Enjoy flexible working hours and the chance to travel across the UK for client meetings.
- Why this job: Be part of a dynamic team that values creativity and client relationships in a global setting.
- Qualifications: Must have knowledge of BIM, effective communication skills, and a proactive attitude.
- Other info: Ideal for those who thrive in a fast-paced environment and love building connections.
The predicted salary is between 36000 - 60000 £ per year.
Must be a citizen of UK or permanent resident.
About Pinnacle: Pinnacle is a leading BIM service provider offering innovative BIM Engineering & Consulting solutions to Architecture, Engineering & Construction (AEC) firms worldwide. We have more than 3,000 BIM professionals across different time zones, with global delivery centres in India, USA, UK, UAE, Germany, Singapore, and Switzerland offering quick turnarounds on complex projects.
Requirements:
- Proper Constructability and BIM (Building Information Modelling) knowledge
- Code Knowledge
- Effective Communication
- Client Acumen is essential in this role
- Sales Knowledge is preferable
- Should be accountable/responsible and take ownership of the work
- Time Flexibility: To allow good overlap with the India Team
Role & Responsibility:
- Regular travelling throughout the UK/ROI for meetings with clients & prospects
- The Relationship Manager will be responsible for onboarding new clients and nurturing existing clients to grow the account
- Work closely with the presales team in India and UK Regional Head
- Present Pinnacle Infotech to prospects and clients, explain the process, documentation and understand expectations
- Follow-up on emails and meetings to ensure clear communication
- Speak to clients regularly and provide feedback to the production team
- Attend kick-off meetings, coordination meetings and weekly review meetings
- Manage all assigned customer accounts from CRM Tool i.e. Salesforce
- Make calls to customers for new opportunities
- Call the client after proposal submission to ensure scope is met and address any questions
- Follow up to check proposal status and keep the estimation/BD team informed
- Get cross references and partner information from other trades
- Represent the company at trade shows, conferences and professional associations
- Ensure onboarding of new clients and bridge the gap between client and production team
- Build relations with clients and monitor upcoming projects and projections
- Support the production team to understand client requirements and execute projects successfully
- Maintain a high level of verbal and written communication between customer and production team
- Demonstrate a sense of pride and adhere to high standards and quality personally and in their work product and services
Interested candidates, please share your resumes and portfolio at psaha@pinnacleinfotech.com
ACS Relationship Manager employer: Pinnacle Infotech
Contact Detail:
Pinnacle Infotech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ACS Relationship Manager
✨Tip Number 1
Familiarise yourself with BIM and the engineering and construction industry. Understanding the latest trends and technologies in BIM will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the industry, especially those who work at Pinnacle or similar companies. Attend relevant trade shows and conferences to make connections and learn more about the company culture and expectations.
✨Tip Number 3
Prepare to discuss your client management experiences in detail. Be ready to share specific examples of how you've successfully nurtured client relationships and handled challenges in previous roles.
✨Tip Number 4
Showcase your communication skills during any interactions with the company. Whether it's through emails or phone calls, clear and effective communication is key to demonstrating your fit for the Relationship Manager role.
We think you need these skills to ace ACS Relationship Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the ACS Relationship Manager position. Familiarise yourself with BIM knowledge, effective communication skills, and client acumen as these are crucial for the role.
Tailor Your CV: Customise your CV to highlight relevant experience in engineering, construction, or sales. Emphasise your knowledge of BIM and any previous roles that required strong client relationship management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the industry and your understanding of Pinnacle's services. Mention specific experiences that demonstrate your ability to nurture client relationships and manage accounts effectively.
Follow Application Instructions: Ensure you send your application to the correct email address provided in the job description. Double-check that you include all necessary documents, such as your CV and portfolio, to avoid any delays in the review process.
How to prepare for a job interview at Pinnacle Infotech
✨Showcase Your BIM Knowledge
Make sure to brush up on your knowledge of Building Information Modelling (BIM) and constructability. Be prepared to discuss specific projects where you've applied this knowledge, as it will demonstrate your expertise and relevance to the role.
✨Demonstrate Effective Communication Skills
Since effective communication is crucial for this position, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated with clients or teams in the past, especially in challenging situations.
✨Highlight Client Acumen
Be ready to discuss your experience in managing client relationships. Share instances where you've nurtured existing accounts or onboarded new clients, showcasing your ability to understand and meet their needs.
✨Prepare for Sales Discussions
Even if sales knowledge is preferable rather than essential, it's beneficial to prepare for questions related to sales strategies. Think about how you can contribute to growing accounts and generating new opportunities for the company.
