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- Tasks: Manage venue access and ensure smooth event operations at local schools.
- Company: Pinnacle Group is a leading UK provider of housing and neighbourhood services with a people-first culture.
- Benefits: Enjoy flexible working hours, life assurance, and an enhanced pension scheme.
- Why this job: Join a supportive team focused on community impact and personal growth.
- Qualifications: Must have a full UK driving licence and strong communication skills.
- Other info: Casual position with varying hours, including evenings and weekends.
Pinnacle Group is seeking a dedicated and enthusiastic Venue Host to support the setup and smooth operation of events at our schools in the Clacton area. The primary responsibility of the Venue Host is to manage access to a clean, safe venue, enabling local clubs to conduct their activities effectively. The ideal candidate should be proactive, detail-oriented, and possess excellent face-to-face communication and customer service skills. If you take pride in maintaining high standards and creating welcoming environments, we encourage you to apply.
The role is based at three different schools in Clacton. This is a casual position with varying hours each week, including evenings (5pm-10pm) and weekends (Saturday and Sunday). A driving license and own vehicle are advantageous.
Responsibilities include:
- Opening and locking venues, including alarm settings and disarming.
- Assisting clients with leisure, sporting activities, and other events.
- Ensuring venues are clean before and after activities.
- Key holding duties.
- Signing in and managing clients.
- Performing light porterage tasks.
- Liaising with school site teams.
We seek someone who aligns with our core values of Trust, Respect, Involve, Challenge, and Deliver Excellence, and who is committed to maintaining the confidence of our clients and communities.
Essential requirements:
- Full UK Driving Licence
- Fully computer literate
- Strong written and verbal communication skills
Additional information:
Pinnacle Group is a leading UK provider of housing and neighbourhood services, managing communities where people live, learn, work, and play. We are a people-first organization with a consistent, value-driven culture for over thirty years, emphasizing how we treat our employees and customers.
As part of our inclusive culture, you will have opportunities for personal growth and career development. Our benefits include:
- Flexible Working Arrangements
- Life Assurance
- Enhanced Pension Scheme
We are proud to be a Disability Confident employer, committed to providing equal opportunities and supporting applicants with disabilities.
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Venue Host employer: Pinnacle Group
Contact Detail:
Pinnacle Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Host
✨Tip Number 1
Familiarise yourself with the specific schools in Clacton where you'll be working. Understanding their layout and facilities can help you answer questions confidently during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Highlight your customer service experience in face-to-face interactions. Think of examples where you've created welcoming environments or resolved issues, as this aligns perfectly with the Venue Host's responsibilities.
✨Tip Number 3
Show your proactive nature by preparing questions about the role and the events you'll be hosting. This not only shows your enthusiasm but also your willingness to engage and improve the experience for clients.
✨Tip Number 4
If you have a driving licence and vehicle, mention how this will enable you to manage multiple venues effectively. Being able to travel between locations can set you apart from other candidates.
We think you need these skills to ace Venue Host
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Venue Host position. Tailor your application to highlight how your skills and experiences align with what Pinnacle Group is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service, event management, or roles that required strong communication skills. Use specific examples to demonstrate your ability to create welcoming environments and manage venues effectively.
Showcase Your Values: Pinnacle Group values Trust, Respect, Involve, Challenge, and Deliver Excellence. Make sure to reflect these values in your application by providing examples of how you embody them in your work and interactions with others.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Venue Host role.
How to prepare for a job interview at Pinnacle Group
✨Show Your Enthusiasm
As a Venue Host, your energy and enthusiasm are key. Make sure to express your passion for creating welcoming environments during the interview. Share examples of how you've positively impacted previous events or venues.
✨Demonstrate Communication Skills
Excellent face-to-face communication is crucial for this role. Prepare to discuss situations where you effectively communicated with clients or team members. Practise clear and confident responses to showcase your verbal skills.
✨Highlight Your Attention to Detail
Being detail-oriented is essential for managing venue operations. Bring up specific instances where your attention to detail made a difference, such as ensuring cleanliness or managing access effectively. This will show that you take pride in maintaining high standards.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face as a Venue Host and prepare thoughtful responses. This will demonstrate your proactive approach and readiness to handle various situations.
