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- Tasks: Manage properties, ensuring high standards and resident satisfaction across multiple locations.
- Company: Pinnacle Group, a leading provider of housing and neighbourhood services in the UK.
- Benefits: Flexible working, competitive pay, health insurance, and personal development opportunities.
- Why this job: Join a people-first organisation making a real difference in communities.
- Qualifications: Experience in property management and knowledge of housing legislation required.
- Other info: Inclusive culture with diverse backgrounds welcomed and excellent career growth potential.
The predicted salary is between 36000 - 60000 £ per year.
Pinnacle Group is looking for an experienced Property Manager to deliver a high quality, customer-focused housing management service for a large portfolio of affordable housing located across Nottingham, Retford, Market Warsop and Melton Mowbray. This is a hands-on property management role with regular on-site presence to ensure compliance, resident satisfaction and operational excellence. The ideal candidate will possess strong interpersonal skills, professionalism, and a proactive approach. You will be joining our Homes team who serves communities by providing trusted housing management solutions. We take a collaborative and commercially minded, yet socially principled approach across our portfolio of Affordable, Private Rented and Leasehold properties. This role offers a hybrid working pattern of 3 days on site. The working hours are 9AM-5PM.
Who We Are Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play. We're a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.
Who We're Looking For We're looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.
Key responsibilities:
- Take full ownership and accountability for the assigned sites, ensuring they are maintained to a high standard and meet all contractual and compliance requirements.
- Monitor the performance of contractors and service providers, holding them accountable for the quality and timeliness of their work.
- Manage all property management functions, including void turnarounds (viewings, sign-ups, mutual exchanges), inventory management, and check-out appointments.
- Address and manage anti-social behaviour cases, including the preparation and serving of legal notices, and represent the organisation in court proceedings when necessary.
- Respond to tenant and client enquiries via telephone and written correspondence, ensuring timely and professional communication.
- Prepare and support the production of accurate and timely monthly/quarterly client reports.
- Conduct regular estate inspections, identify issues in communal areas, and ensure that required actions are completed without delay.
- Manage residential compliance, log and track tenant repairs using Fix-Flo software and client systems and oversee defect resolution.
Key requirements:
- A good understanding and knowledge of Affordable rent unit management, residential lettings and the property industry.
- Knowledge of housing legislation and current practice.
- Be able to perform a whole range of housing management, including voids, sign ups, estate inspections and reporting repairs.
- Be able to work proactively under own initiative.
- Car User - travel to other sites will be required.
- Possesses CIH / ARLA qualification or similar, or willing to undertake such qualifications.
Our Offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds - particularly from those who represent the communities we serve. As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development. We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.
- Maternity/paternity packages
- Flexible Working Arrangements
- Life Assurance
- Enhanced Pension Scheme
- Additional Annual Leave
- Private Medical Insurance
- Cycle to Work Scheme
- Employee Assistance Programme
- Retail Discounts
- Childcare Assistance
- Season Ticket Loans
- Sick Pay Schemes
- Personal Development Plans
Property Manager in Stapleford employer: Pinnacle Group
Contact Detail:
Pinnacle Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager in Stapleford
✨Tip Number 1
Get to know the company culture before your interview. Check out Pinnacle Group's values and think about how you can demonstrate Trust, Respect, Involve, Challenge, and Deliver Excellence in your responses. This will show that you're not just a fit for the role, but also for the team.
✨Tip Number 2
Prepare some questions to ask during your interview. This shows you're genuinely interested in the role and the company. Ask about their approach to community engagement or how they handle tenant feedback – it’ll help you stand out as a proactive candidate.
✨Tip Number 3
Practice your interpersonal skills! Since this role is all about customer-focused service, consider role-playing common scenarios you might face as a Property Manager. This will help you feel more confident and ready to tackle real-life situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Pinnacle Group and contributing to our mission of providing trusted housing management solutions.
We think you need these skills to ace Property Manager in Stapleford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in property management. We want to see how your skills align with our values of Trust, Respect, Involve, Challenge, and Deliver Excellence.
Show Off Your Interpersonal Skills: Since this role is all about customer-focused service, don’t forget to showcase your strong interpersonal skills. Share examples of how you've successfully managed tenant relationships or resolved conflicts in the past.
Be Proactive in Your Approach: We love candidates who take initiative! Highlight any instances where you’ve gone above and beyond in your previous roles, especially in managing properties or dealing with compliance issues.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm for joining the Pinnacle Group team!
How to prepare for a job interview at Pinnacle Group
✨Know Your Stuff
Make sure you brush up on your knowledge of affordable housing management and current legislation. Familiarise yourself with Pinnacle Group's values and how they align with your own approach to property management.
✨Showcase Your Interpersonal Skills
As a Property Manager, strong interpersonal skills are key. Prepare examples of how you've successfully managed tenant relationships or resolved conflicts in the past. This will demonstrate your professionalism and proactive approach.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like handling anti-social behaviour or managing void turnarounds. Think through your responses ahead of time, focusing on your problem-solving skills and ability to maintain compliance.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the role or the team. This shows your genuine interest in the position and helps you assess if Pinnacle Group is the right fit for you.
