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- Tasks: Support shared ownership clients with staircasing and resale processes while ensuring compliance.
- Company: National housing services provider with a focus on customer service.
- Benefits: Flexible working arrangements, supportive culture, and opportunities for continuous development.
- Why this job: Make a difference in people's lives by helping them navigate shared ownership.
- Qualifications: Strong customer care experience and knowledge of leasehold management.
- Other info: Join a team that values growth and offers a dynamic work environment.
The predicted salary is between 36000 - 60000 £ per year.
A national housing services provider is seeking an experienced Shared Ownership Coordinator to deliver effective customer service for shared ownership clients. This hybrid role involves managing enquiries, guiding customers through stair-casing and resale processes, and ensuring compliance with relevant legislation.
Ideal candidates will have strong customer care experience and understanding of leasehold management and shared ownership sales. This position offers a supportive culture focused on continuous development and flexibility in working arrangements.
Shared Ownership Specialist - Staircasing & Resales employer: Pinnacle Group
Contact Detail:
Pinnacle Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shared Ownership Specialist - Staircasing & Resales
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work with shared ownership. A friendly chat can lead to valuable insights and even job leads.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of leasehold management and shared ownership sales. We want you to shine when discussing how you can deliver top-notch customer service!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. Check out our website for roles that fit your skills and passion for helping shared ownership clients.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. We believe a little courtesy goes a long way!
We think you need these skills to ace Shared Ownership Specialist - Staircasing & Resales
Some tips for your application 🫡
Show Your Customer Care Skills: Make sure to highlight your experience in customer service. We want to see how you've effectively managed client enquiries and provided support, especially in shared ownership or similar roles.
Know Your Stuff on Staircasing & Resales: Familiarise yourself with the staircasing and resale processes. We’re looking for candidates who can demonstrate a solid understanding of these areas, so don’t hesitate to mention any relevant experience.
Tailor Your Application: Take the time to customise your application for this role. We love seeing candidates who take the initiative to align their skills and experiences with what we’re looking for in a Shared Ownership Specialist.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Pinnacle Group
✨Know Your Stuff
Make sure you brush up on shared ownership schemes, staircasing, and resale processes. Familiarise yourself with relevant legislation so you can confidently discuss how you would guide clients through these processes.
✨Showcase Your Customer Care Skills
Prepare examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond for a client or resolved a tricky situation – this will show your potential employer that you’re the right fit for their supportive culture.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to shared ownership and how they support their staff. This not only shows your interest in the role but also helps you gauge if the company’s values align with yours.
✨Be Yourself
While it’s important to be professional, don’t forget to let your personality shine through. The company is looking for someone who fits into their culture, so being genuine can help you stand out as a candidate.