Pinnacle Group is seeking a Complaints Coordinator to join our Residential Management Services division and provide efficient administrative support to the complaints function within a social housing environment.
The role involves logging, tracking and progressing resident complaints, issuing surveys and maintaining records to support learning and service improvement, with a hybrid working pattern and occasional travel to our Chancery Lane office in London.
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Resident Complaints & Service Coordinator employer: Pinnacle Group
Pinnacle Group is an excellent employer, offering a supportive work culture that values teamwork and dedication. As part of our Soft FM team in Enfield, you will benefit from ongoing training and development opportunities, ensuring your skills grow alongside the company. Enjoy the satisfaction of working outdoors while contributing to the beautification of our housing sites, all within a friendly and dynamic environment.
