Rent Arrears Specialist – Housing Income Recovery (Hybrid)

Rent Arrears Specialist – Housing Income Recovery (Hybrid)

Full-Time 31500 - 38500 Β£ / year (est.) Hybrid
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At a Glance

  • Tasks: Manage rent and service charge collections while minimising arrears for residents.
  • Company: Join Pinnacle Group, a leader in housing income recovery.
  • Benefits: Enjoy a hybrid work model, competitive salary, and supportive team environment.
  • Other info: Opportunity to grow within a dynamic team focused on community support.
  • Why this job: Make a real difference in people's lives by helping them manage their housing finances.
  • Qualifications: Strong communication skills and knowledge of welfare benefits are essential.

The predicted salary is between 31500 - 38500 Β£ per year.

Pinnacle Group is seeking an Income Collection Officer to join our Homes Team. You will undertake a range of income collection duties relating to rent and service charge income for private rented and social housing residents, aiming to minimise current and former tenancy arrears and maximise income recovery.

This hybrid role requires liaising with housing management teams and external agencies, knowledge of welfare benefits, and the ability to communicate confidently with residents.

Rent Arrears Specialist – Housing Income Recovery (Hybrid) employer: Pinnacle Group

Pinnacle Group is an excellent employer, offering a supportive work culture that values teamwork and dedication. As part of our Soft FM team in Enfield, you will benefit from ongoing training and development opportunities, ensuring your skills grow alongside the company. Enjoy the satisfaction of working outdoors while contributing to the beautification of our housing sites, all within a friendly and dynamic environment.

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Contact Details:

Pinnacle Group Recruitment Team

We think you need these skills to ace Rent Arrears Specialist – Housing Income Recovery (Hybrid)

Income Collection
Rent Recovery
Service Charge Management
Tenancy Arrears Management
Communication Skills
Liaison with Housing Management Teams
Knowledge of Welfare Benefits