Pinnacle Group is seeking a Customer Solutions Manager to join our Pinnacle Service Families team, supporting service families living in Defence Infrastructure Organisation accommodation across the UK. You will take ownership of complex complaints, conduct thorough investigations, gather evidence, and deliver timely, clear resolutions.
The role requires a proactive, empathetic individual with strong communication and collaboration skills who can drive service improvements and ensure customers
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Customer Solutions Lead – Housing & Service Excellence in Plymouth employer: Pinnacle Group
Pinnacle Group is an excellent employer, offering a supportive work culture that values teamwork and dedication. As part of our Soft FM team in Enfield, you will benefit from ongoing training and development opportunities, ensuring your skills grow alongside the company. Enjoy the satisfaction of working outdoors while contributing to the beautification of our housing sites, all within a friendly and dynamic environment.
