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- Tasks: Support the People team with HR activities and administrative tasks.
- Company: Pinnacle Group, a leading provider of housing and workplace services.
- Benefits: Flexible working, personal development plans, and a supportive culture.
- Other info: Join a diverse team committed to transforming communities and changing lives.
- Why this job: Kickstart your HR career in a collaborative environment that values people.
- Qualifications: Experience in administration and strong organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
Pinnacle Group is looking for a proactive People Assistant to join our People Team within Central Services. This role will provide essential day to day administrative support to the People function, working closely with People Advisors and Payroll. You will support a range of HR activities, including maintaining accurate employee records, onboarding new starters, and responding to HR queries. Based in our Chelmsford office, you'll be part of a collaborative People team that supports Pinnacle's operating businesses to operate efficiently and in line with best practice.
Our Central Services team provides expert support across our business - from governance, compliance and business development to finance, marketing, HR, and IT. By partnering with our frontline operations, they help drive performance, innovation, and continuous improvement - all in support of our mission to Transform Communities, Change Lives. This is an excellent role for someone looking to develop a career in HR, with the opportunity to gain a broad understanding of the field. If you're highly organised, detail-focused and passionate about working with people, we'd love to hear from you. This is a 6-month fixed term hybrid role.
Key Responsibilities
- Provide support for the whole People team working closely with the People Advisors and Payroll.
- In conjunction with the People Co‑ordinator, take responsibility for the reorganisation of the current filing system.
- Carry out audits in relation to employees' eligibility to work, flagging concerns with the People Co‑ordinator.
- Answer relevant HR queries over helpdesk, telephone and by email.
- Process and monitor Criminal Record reference checks.
- Administrate key HR processes including new starters; pre‑employment checks (including eligibility to work), appointment letters, provision of contracts and enter details onto the HR/payroll system (Cascade).
- Monitor the probationary period; diarise key dates and prompt managers.
- Maintain sickness absence records and send sick pay entitlement letters.
- Administer changes to employees' contractual terms.
- Administer the leavers' process and respond to reference requests.
- Process TUPE employees onto Cascade and raise queries from Employee Liability Information data, ensuring data is accurate and complete.
Key Requirements
- A minimum of two years experience in an administrative role.
- Strong administrative and organisational skills with excellent attention to detail.
- Excellent written and verbal communication skills.
- Confident IT skills, including Outlook, Teams, Excel and Word.
- Ability to manage time effectively and meet multiple deadlines.
- Previous HR administration experience, a CIPD Level 3 qualification (or currently working towards this), and experience using HR or employee databases such as Cascade would be advantageous.
Our Offer
We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect and meet the needs of the communities we serve. That's why we actively welcome applications from people of all backgrounds - especially those who represent the communities we work with every day. As a colleague, you'll be part of an inclusive and supportive culture where you're encouraged to thrive. We're committed to helping you reach your full potential through continuous learning, development opportunities and career progression.
In addition to statutory benefits such as sick pay, maternity/paternity leave, a pension scheme, and annual leave, we offer a wide range of additional benefits tailored to your role and business area, including:
- Maternity/paternity packages
- Flexible Working Arrangements
- Life Assurance
- Enhanced Pension Scheme
- Additional Annual Leave
- Private Medical Insurance
- Cycle to Work Scheme
- Employee Assistance Programme
- Retail Discounts
- Childcare Assistance
- Season Ticket Loans
- Sick Pay Schemes
- Personal Development Plans
People Assistant employer: Pinnacle Group
Contact Detail:
Pinnacle Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Pinnacle Group's values and mission. This will help you align your answers with what they care about, showing that you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Prepare for common HR interview questions and think about how your past experiences relate to the responsibilities of a People Assistant. The more you rehearse, the more confident you'll feel when it’s time to shine.
✨Tip Number 3
Show off your organisational skills! During the interview, share specific examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to handle the day-to-day administrative support that the role requires.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace People Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your skills and experiences align with the People Assistant role. We want to see how you can bring value to our team!
Show Off Your Organisational Skills: Since this role is all about supporting the People function, emphasise your strong administrative and organisational skills. Share examples of how you've managed multiple tasks effectively in the past.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Pinnacle Group
✨Know Your Stuff
Before the interview, make sure you understand Pinnacle Group's mission and values. Familiarise yourself with their People Team's role and how it supports the wider organisation. This will show your genuine interest in the company and help you connect your skills to their needs.
✨Showcase Your Organisational Skills
As a People Assistant, being organised is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight your attention to detail and how it has positively impacted your previous roles.
✨Prepare for HR Queries
Since you'll be responding to HR queries, think about common questions that might come up. Brush up on your knowledge of HR processes, especially around onboarding and employee records. Being able to confidently answer these questions will demonstrate your readiness for the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, how success is measured in the role, or what challenges the People Team is currently facing. This shows you're engaged and eager to contribute to their goals.