At a Glance
- Tasks: Support customers with complex needs to maintain their tenancies and manage referrals.
- Company: Pinnacle-Group, a leader in social housing support.
- Benefits: Competitive salary, sick leave, pension scheme, and additional perks.
- Other info: Join a passionate team dedicated to impactful outreach support.
- Why this job: Make a real difference in the lives of vulnerable populations.
- Qualifications: Experience in social housing and knowledge of housing legislation required.
The predicted salary is between 30000 - 40000 £ per year.
Pinnacle-Group is seeking an experienced Tenancy Support Officer to join our Outreach Support Service in London. This role involves supporting customers with complex needs to maintain their tenancies, manage referrals, and implement support plans.
The candidate should have a strong background in social housing, knowledge of housing legislation, and experience with vulnerable populations. Additional benefits are offered along with statutory provisions like sick leave and a pension scheme.
Tenancy Sustainment Specialist in London employer: Pinnacle Group
Pinnacle-Group is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional development. Located in London, our Outreach Support Service provides unique opportunities to make a meaningful impact on the lives of vulnerable populations while enjoying benefits such as a comprehensive pension scheme and generous sick leave provisions. Join us to grow your career in social housing and contribute to a vital community service.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Sustainment Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the social housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Pinnacle-Group and their outreach services. Understand their mission and values, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your skills in managing complex needs and implementing support plans during interviews. Use specific examples from your past experiences to demonstrate how you've successfully supported vulnerable populations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Tenancy Sustainment Specialist in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in social housing and working with vulnerable populations. We want to see how your background aligns with the role of a Tenancy Sustainment Specialist, so don’t hold back on showcasing relevant skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting customers with complex needs. We love hearing personal stories or experiences that connect you to the role, so let your personality come through.
Showcase Your Knowledge:Familiarise yourself with housing legislation and be ready to discuss it. We appreciate candidates who can demonstrate their understanding of the legal aspects of tenancy support, so sprinkle in some key points in your application!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at Pinnacle Group
✨Know Your Stuff
Make sure you brush up on your knowledge of housing legislation and social housing practices. Being able to discuss relevant laws and how they apply to tenancy sustainment will show that you're well-prepared and serious about the role.
✨Show Empathy and Understanding
Since you'll be working with vulnerable populations, it's crucial to demonstrate your ability to empathise with their situations. Prepare examples from your past experiences where you've successfully supported individuals with complex needs.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life scenarios related to tenancy support. Think about how you would handle specific challenges, such as managing referrals or implementing support plans, and be ready to articulate your thought process.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the team dynamics, the types of support plans currently in place, or how success is measured in this position.
