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- Tasks: Support shared ownership clients with staircasing and resale processes while ensuring compliance.
- Company: National housing services provider with a focus on customer service.
- Benefits: Flexible working arrangements, supportive culture, and opportunities for continuous development.
- Why this job: Make a difference in people's lives by helping them navigate shared ownership.
- Qualifications: Strong customer care experience and knowledge of leasehold management.
- Other info: Hybrid role offering a dynamic work environment.
The predicted salary is between 36000 - 60000 £ per year.
A national housing services provider is seeking an experienced Shared Ownership Coordinator to deliver effective customer service for shared ownership clients. This hybrid role involves managing enquiries, guiding customers through stair-casing and resale processes, and ensuring compliance with relevant legislation.
Ideal candidates will have strong customer care experience and understanding of leasehold management and shared ownership sales. This position offers a supportive culture focused on continuous development and flexibility in working arrangements.
Shared Ownership Specialist - Staircasing & Resales in London employer: Pinnacle Group
Contact Detail:
Pinnacle Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shared Ownership Specialist - Staircasing & Resales in London
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work with shared ownership. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of leasehold management and shared ownership sales. We want you to be able to confidently discuss how you can enhance customer service for shared ownership clients.
✨Tip Number 3
Showcase your customer care experience! During interviews, share specific examples of how you've successfully managed client enquiries and resolved issues. This will highlight your ability to deliver effective service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Shared Ownership Specialist - Staircasing & Resales in London
Some tips for your application 🫡
Show Your Customer Care Skills: Make sure to highlight your experience in customer service. We want to see how you've effectively managed client enquiries and provided support, especially in shared ownership or similar roles.
Know Your Stuff on Staircasing & Resales: Familiarise yourself with the staircasing and resale processes. We’re looking for candidates who can demonstrate a solid understanding of these areas, so don’t hesitate to mention any relevant experience.
Tailor Your Application: Take the time to customise your application for this role. We appreciate when candidates align their skills and experiences with what we’re looking for, so make it personal and relevant!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Pinnacle Group
✨Know Your Stuff
Make sure you brush up on shared ownership schemes, staircasing, and resale processes. Familiarise yourself with relevant legislation so you can confidently discuss how you would ensure compliance in your role.
✨Showcase Your Customer Care Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about how you handled difficult situations and what you did to ensure client satisfaction, as this will be key for the role.
✨Understand Leasehold Management
Since leasehold management is a big part of the job, be ready to talk about your understanding of it. You might want to review common issues that arise and how you would address them to demonstrate your expertise.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and opportunities for continuous development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
