At a Glance
- Tasks: Coordinate repairs and maintenance for properties, ensuring quality and compliance.
- Company: Join Pinnacle Group, a leader in housing and community services.
- Benefits: Enjoy flexible working, private medical insurance, and personal development plans.
- Other info: Be part of a diverse, inclusive culture that values your growth.
- Why this job: Make a real difference in communities while developing your career.
- Qualifications: Experience in repairs coordination and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Pinnacle Group are looking for a Repairs Coordinator to join Homes Division working within our Pinnacle Asset Acquisition & Management team (PAAM). In this role you will support the Assistant Asset Lifecycle Manager in delivering the Asset Lifecycle Strategy covering void works, planned and statutory maintenance, capital replacement and compliance. You will take ownership of reactive maintenance and emergency repairs across PAAM properties ensuring all works meet contractual requirements, deliver value for money and adhere to health and safety standards.
Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.
The ideal candidate will have experience in a similar role ideally from a customer service background within repairs coordination with strong organisational and communication skills. You will be commercially aware, resilient under pressure and confident in managing repairs. Excellent IT skills, attention to detail and the ability to influence at all levels are essential. If you are ambitious, adaptable and committed to delivering best-in-class service, we would love to hear from you.
Key responsibilities will include:
- Supporting the collection of asset management data during the Acquisition phase
- Ensure that contracted service levels are understood, and delivered in accordance with associated KPIs and performance effectively recorded
- Risk management - support early identification of potential problems and assist development of risk mitigation strategies
- Work closely with the Finance team to ensure the correct cost management of each property. Support analysis of the assets to drive the lifecycle strategy at each property.
- Ensure effective management of warranties and call back work.
- Management of the completion of planned and reactive works.
- Lead the repairs function ensuring all repairs are complete in accordance with KPIs and the asset lifecycle strategy
- Ensure all repairs offer good value for money.
- Ensure that repairs are completed in accordance with relevant health and safety legislation and Pinnacle Group policies.
- Ensure recovery of all tenant related repair costs.
Key Requirements:
- Experience in a similar role with knowledge of repairs coordination
- Resilient and positive with the ability to deliver results under pressure
- Strong financial and commercial awareness in an operational context
- Excellent communication skills and ability to influence at all levels
- Highly organised with strong IT skills and attention to detail
We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect and meet the needs of the communities we serve. That's why we actively welcome applications from people of all backgrounds - especially those who represent the communities we work with every day.
As a colleague, you'll be part of an inclusive and supportive culture where you're encouraged to thrive. We're committed to helping you reach your full potential through continuous learning, development opportunities and career progression.
In addition to statutory benefits such as sick pay, maternity/paternity leave, a pension scheme, and annual leave, we offer a wide range of additional benefits tailored to your role and business area, including:
- Maternity/paternity packages
- Flexible Working Arrangements
- Life Assurance
- Enhanced Pension Scheme
- Additional Annual Leave
- Private Medical Insurance
- Cycle to Work Scheme
- Employee Assistance Programme
- Retail Discounts
- Childcare Assistance
- Season Ticket Loans
- Sick Pay Schemes
- Personal Development Plans
Repairs Coordinator in London employer: Pinnacle Group
Pinnacle Group is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and development. As a Repairs Coordinator in our Homes Division, you will benefit from a range of tailored perks, including flexible working arrangements, enhanced pension schemes, and continuous learning opportunities, all while contributing to the well-being of the communities we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and repairs sector. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Pinnacle Group and understanding their values. Be ready to discuss how your experience aligns with their mission of delivering best-in-class service. Show them you’re not just another candidate, but someone who truly gets what they stand for.
✨Tip Number 3
Practice your communication skills! Since this role requires strong organisational and communication abilities, consider doing mock interviews with friends or family. Get comfortable discussing your past experiences and how they relate to the Repairs Coordinator position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Pinnacle Group team. Let’s get you that job!
We think you need these skills to ace Repairs Coordinator in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in repairs coordination. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Skills:Don’t hold back on showcasing your organisational and communication skills. Give examples of how you've managed repairs or dealt with customers in the past, as this will really resonate with us.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us see your potential right away!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Pinnacle Group
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Repairs Coordinator. Familiarise yourself with asset lifecycle strategies, reactive maintenance processes, and health and safety standards. This will help you speak confidently about how your experience aligns with the role.
✨Showcase Your Communication Skills
Since strong communication is essential for this role, prepare examples of how you've effectively communicated with different stakeholders in previous positions. Think about times when you influenced decisions or resolved conflicts, as these stories will demonstrate your ability to manage relationships.
✨Demonstrate Organisational Skills
Being highly organised is crucial for a Repairs Coordinator. Bring along examples of how you've managed multiple tasks or projects simultaneously. You could even mention any tools or software you’ve used to keep track of repairs and maintenance schedules, showcasing your IT skills.
✨Embrace the Company Values
Pinnacle Group values Trust, Respect, Involve, Challenge, and Deliver Excellence. During the interview, weave these values into your responses. Share experiences that reflect these principles, showing that you not only fit the job description but also the company culture.
