Income Recovery Officer – Housing (Hybrid) in London

Income Recovery Officer – Housing (Hybrid) in London

London Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
Pinnacle Group

At a Glance

  • Tasks: Manage income collection for rent and service charges in social housing.
  • Company: Pinnacle-Group, a diverse and inclusive organisation in Greater London.
  • Benefits: Hybrid work model, personal development opportunities, and a supportive team environment.
  • Other info: Join a dynamic team focused on minimising arrears and improving income recovery.
  • Why this job: Make a difference in the community while developing your career in housing management.
  • Qualifications: Experience in housing income management and strong communication skills.

The predicted salary is between 30000 - 40000 £ per year.

Pinnacle-Group is seeking an Income Collection Officer to join our Homes Team in Greater London. In this role, you will manage income collection duties related to rent and service charges within social housing. You will collaborate with management to minimize arrears and improve income recovery.

The ideal candidate should have a background in housing income management, a proactive attitude, and strong communication skills. You will be part of a hybrid work environment that values diversity and promotes personal development.

Income Recovery Officer – Housing (Hybrid) in London employer: Pinnacle Group

Pinnacle-Group is an excellent employer that fosters a supportive and inclusive work culture, particularly in the dynamic environment of Greater London. With a strong emphasis on personal development and diversity, employees are encouraged to grow their skills while contributing to meaningful work in social housing. The hybrid work model offers flexibility, making it an attractive opportunity for those seeking a rewarding career in income recovery.

Pinnacle Group

Contact Details:

Pinnacle Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Income Recovery Officer – Housing (Hybrid) in London

Tip Number 1

Network like a pro! Reach out to people in the housing sector, especially those who work at Pinnacle-Group. A friendly chat can open doors and give you insider info on what they’re really looking for.

Tip Number 2

Prepare for the interview by brushing up on your knowledge of income recovery processes. Be ready to share examples of how you've tackled arrears in the past – it shows you're proactive and know your stuff!

Tip Number 3

Show off your communication skills! During interviews, make sure to articulate your thoughts clearly and confidently. Remember, this role is all about collaboration, so let your personality shine through.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Income Recovery Officer – Housing (Hybrid) in London

Income Management
Rent Collection
Service Charge Management
Communication Skills
Proactive Attitude
Collaboration
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience in housing income management. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about income recovery and how your proactive attitude can benefit our Homes Team. Keep it engaging and personal!

Showcase Your Communication Skills:Since strong communication is key for this role, make sure to demonstrate your ability to convey information clearly in your application. Whether it’s through your CV or cover letter, let us see your style!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Pinnacle Group

Know Your Stuff

Make sure you brush up on your knowledge of housing income management. Understand the key challenges in income collection and be ready to discuss how you've tackled similar issues in the past. This will show that you're proactive and well-prepared.

Show Off Your Communication Skills

Since strong communication is a must for this role, think of examples where you've effectively communicated with tenants or colleagues. Be ready to demonstrate how you can handle difficult conversations, as this will highlight your ability to manage relationships.

Emphasise Your Team Spirit

Pinnacle-Group values collaboration, so be prepared to talk about your experience working in teams. Share specific instances where you’ve worked with management or other departments to improve income recovery or reduce arrears.

Ask Smart Questions

Prepare thoughtful questions about the company's approach to income recovery and their goals for the Homes Team. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values, especially in a hybrid work environment.