At a Glance
- Tasks: Support the Property Management Team with admin and on-site management for residential blocks.
- Company: Pinnacle Group, dedicated to providing trusted housing management solutions.
- Benefits: Flexible working, enhanced pension, private medical insurance, and personal development plans.
- Other info: Dynamic role with opportunities for growth and community engagement.
- Why this job: Join a collaborative team making a real difference in community housing.
- Qualifications: Experience in property management and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
Pinnacle Group are looking for a proactive Deputy Property Manager to provide day to day support for our Property Management Team. This is a varied role that combines the administrative duties with on-site property management for a large portfolio of residential blocks at St Andrews Village in Bromley by Bow for a mixed tenure of social housing and private leaseholders. In the role you will assist with supporting activities involving block management, service charges and resident engagement. You will be joining our Homes team who serves communities by providing trusted housing management solutions. We take a collaborative and commercially minded, yet socially principled approach across our portfolio of Affordable, Private Rented and Leasehold properties.
Key responsibilities:
- Assist the Property Managers in managing the administration of the clients' customer portal.
- Assist the Property Manager to ensure annual Service Charge accounts are created, approved by client and issued to leaseholders.
- Monitor payment of contractors and ensure invoices are processed promptly.
- Undertake regular site visits and create site reports covering observations and remedial works required.
- Instruct contractors for repair works and verify contractor work completed to specification.
- Create and issue notices, periodic estate newsletters and updates on the client's customer portal.
- Arrange periodic estate events for leaseholders/residents.
- Assist the Property Manager in managing all on site staff including sickness & performance reviews.
- Arrange periodic health and safety assessments/inspections (e.g. lifts, plant, machinery, water, and fire) and discharge any resulting actions.
Key requirements:
- Previous block/property management experience.
- Communication (written/oral) & inter-personal skills.
- Be able to perform a whole range of housing management and administrative tasks.
- IT skills (Word and Excel and relevant software).
- Property management qualification (desirable).
Our Offer:
- Maternity/paternity packages.
- Flexible Working Arrangements.
- Life Assurance.
- Enhanced Pension Scheme.
- Additional Annual Leave.
- Private Medical Insurance.
- Cycle to Work Scheme.
- Employee Assistance Programme.
- Retail Discounts.
- Childcare Assistance.
- Season Ticket Loans.
- Sick Pay Schemes.
- Personal Development Plans.
Deputy Property Manager in London employer: Pinnacle Group
Pinnacle Group is an exceptional employer, offering a dynamic work environment where collaboration and community engagement are at the forefront. As a Deputy Property Manager in Bromley by Bow, you will benefit from flexible working arrangements, comprehensive employee support programmes, and opportunities for personal development, all while contributing to meaningful housing solutions for diverse communities. Join us to be part of a socially responsible team that values your growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Property Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in property management and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get involved in local property management events or workshops. This is a great way to meet industry professionals and show off your enthusiasm for the field. Plus, it’s a fab chance to learn more about the latest trends and challenges in property management.
✨Tip Number 3
Don’t underestimate the power of social media! Follow companies like Pinnacle Group on platforms like LinkedIn. Engage with their posts and share relevant content to get noticed by potential employers.
✨Tip Number 4
When you find a job you fancy, apply through our website! Tailor your application to highlight your block management experience and communication skills. Show us how you can contribute to the team and make a difference in the community.
We think you need these skills to ace Deputy Property Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Deputy Property Manager role. Highlight any previous block or property management experience, and don’t forget to showcase your communication skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Pinnacle Group. Mention specific experiences that relate to the responsibilities listed in the job description.
Showcase Your IT Skills:Since the role requires IT skills, be sure to mention your proficiency with Word, Excel, and any relevant software. If you have experience managing customer portals, definitely include that too!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Pinnacle Group
✨Know Your Stuff
Make sure you brush up on your property management knowledge, especially around block management and service charges. Familiarise yourself with the specific responsibilities mentioned in the job description, so you can confidently discuss how your experience aligns with what they’re looking for.
✨Show Off Your Communication Skills
Since this role requires strong communication skills, be prepared to demonstrate your ability to engage with residents and contractors. Think of examples where you've successfully resolved issues or improved resident engagement, and be ready to share those stories during the interview.
✨Get Familiar with IT Tools
As the job mentions the use of customer portals and software like Word and Excel, make sure you’re comfortable discussing your IT skills. If you’ve used any property management software before, highlight that experience and be ready to explain how you can leverage these tools to enhance efficiency.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and the specific challenges they face in property management. This shows your genuine interest in the role and helps you assess if it’s the right fit for you too!
