At a Glance
- Tasks: Manage compensation claims and provide expert advice to ensure fair outcomes.
- Company: Join Pinnacle Group, a leader in customer impact and service excellence.
- Benefits: Enjoy a hybrid work model with standard office hours and a supportive team.
- Other info: Collaborate with housing teams and suppliers in a dynamic work environment.
- Why this job: Make a real difference by helping customers navigate their claims journey.
- Qualifications: Strong analytical skills and a compassionate, customer-focused mindset are essential.
The predicted salary is between 30000 - 40000 £ per year.
Pinnacle Group is seeking a Dispute & Compensation Advisor to manage compensation claims from failed move-ins and provide accurate advice and fair outcomes. This hybrid role involves collaboration with housing teams and RAMS suppliers, delivering excellent customer service throughout the claims journey.
The successful candidate will have strong analytical skills, meticulous records, and a compassionate, customer-focused approach, with standard office hours 8:30am–4:30pm and three days in the office.
We think you need these skills to ace Hybrid Dispute & Compensation Advisor | Customer Impact in Liverpool
Analytical Skills
Customer Service
Attention to Detail
Compassionate Approach
Collaboration
Record Keeping
Problem-Solving Skills
