Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage leasehold responsibilities, interpret leases, and coordinate rent reviews.
- Company: Pinnacle Group is a leading UK provider of housing and neighbourhood services.
- Benefits: Enjoy remote work, flexible hours, and perks like retail discounts and private medical insurance.
- Why this job: Join a people-first culture focused on trust, respect, and community impact.
- Qualifications: Experience with residential leases, rent reviews, and strong analytical skills required.
- Other info: Diversity is valued; applications from all backgrounds are encouraged.
The predicted salary is between 36000 - 60000 £ per year.
Pinnacle Group are looking for an experienced Leasehold Coordinator to take ownership of key leasehold responsibilities. In this role, you will interpret residential leases and legal documents, clearly explaining their implications to leaseholders. You\’ll coordinate rent reviews, calculate rent increases, handle related queries, manage service charge enquiries, monitor leaseholder compliance and support the enforcement of lease terms where necessary.
You will be joining the Place by Pinnacle team, which provides integrated market rental lettings and management services across both single-family and multi-family properties.
Candidates with knowledge of shared ownership schemes, service charge budgets, DIYSO properties and Section 20 consultations will be well suited to this role. Experience within a housing association or leasehold services environment alongside a strong understanding of the Rent Standard, Homes England guidance and leasehold legislation.
This role is a remote working role with occasional requirements to work from our head office in Holborn, London.
Who We Are
Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.
We\’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.
Who We\’re Looking For
We\’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.
Key Responsibilities
- Review and interpret shared ownership leases to identify rent review mechanisms, responsibilities and obligations.
- Calculate and process rent reviews (including the fair rent portfolio) accurately in line with lease terms, RPI/CPI and relevant legislation or guidance.
- Monitor and update rent schedules, ensuring timely communication with leaseholders regarding rent changes.
- Assist with the assessment and implementation of fair rents and affordability reviews in compliance with regulatory requirements.
- Identify, investigate, and monitor potential lease breaches, escalating issues where necessary and supporting enforcement actions.
- Oversee and manage lease extensions with both the leaseholder and client, coordinating the process throughout.
- Liaise with legal teams, surveyors, and housing officers to ensure lease compliance is maintained.
- Maintain detailed and up-to-date records of rent reviews, breaches, correspondence, and outcomes.
- Provide advice and support to internal teams and leaseholders on lease obligations, rent changes, and rights and responsibilities.
Key Requirements
Essential:
- Strong experience in reading and interpreting residential leases and legal documents, confident in handling complex or sensitive leaseholder queries with the ability to explain these in simple terms to leaseholders.
- Experience in coordinating rent reviews, calculating rent increases, and managing rent-related queries.
- Strong understanding of service charge budgets and accounts.
- Knowledge of shared ownership schemes and leasehold management practices.
- High attention to detail with excellent organisational and analytical skills.
- Proficiency in using housing or property management systems and Microsoft Office.
Desirable:
- Knowledge of DIYSO properties and fair rent principles.
- Knowledge of Section 20 consultations.
- Familiarity with legislation affecting shared ownership leases, including the Rent Standard, Homes England & the Capital Funding Guide.
- Experience supporting enforcement of lease terms or managing lease breaches.
Our Offer
The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds – particularly from those who represent the communities we serve.
As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.
We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers
- Maternity/paternity packages
- Flexible Working Arrangements
- Life Assurance
- Enhanced Pension Scheme
- Additional Annual Leave
- Private Medical Insurance
- Cycle to Work Scheme
- Employee Assistance Programme
- Retail Discounts
- Childcare Assistance
- Season Ticket Loans
- Sick Pay Schemes
- Personal Development Plans
#J-18808-Ljbffr
Leasehold Coordinator employer: Pinnacle Group
Contact Detail:
Pinnacle Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leasehold Coordinator
✨Tip Number 1
Familiarise yourself with the key responsibilities outlined in the job description. Understanding the nuances of leasehold management, especially around rent reviews and service charge budgets, will help you speak confidently about your relevant experience during any discussions.
✨Tip Number 2
Network with professionals in the housing association sector or those who have experience with leasehold services. Engaging with industry contacts can provide insights into the role and may even lead to referrals, increasing your chances of landing an interview.
✨Tip Number 3
Stay updated on current legislation affecting shared ownership leases and leasehold management practices. Being knowledgeable about the Rent Standard and Homes England guidance will demonstrate your commitment to the field and your readiness for the role.
✨Tip Number 4
Prepare to discuss specific scenarios where you've successfully handled complex leaseholder queries or managed compliance issues. Real-life examples will showcase your problem-solving skills and ability to communicate effectively, which are crucial for this position.
We think you need these skills to ace Leasehold Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Leasehold Coordinator. Familiarise yourself with leasehold legislation, rent reviews, and service charge management to tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in interpreting residential leases and handling leaseholder queries. Mention any specific examples where you've successfully managed rent reviews or compliance issues.
Showcase Your Skills: Detail your organisational and analytical skills in your application. Provide examples of how you've used these skills in previous roles, especially in relation to managing service charge budgets or coordinating with legal teams.
Align with Company Values: Pinnacle Group values Trust, Respect, Involve, Challenge, and Deliver Excellence. Make sure to reflect these values in your application by providing examples of how you've demonstrated them in your professional life.
How to prepare for a job interview at Pinnacle Group
✨Know Your Leases
Make sure you brush up on your knowledge of residential leases and legal documents. Be prepared to discuss how you would interpret these documents and explain their implications to leaseholders in simple terms.
✨Demonstrate Your Analytical Skills
Since the role involves calculating rent increases and managing service charge budgets, be ready to showcase your analytical skills. You might be asked to solve a hypothetical scenario related to rent reviews or lease breaches.
✨Familiarise Yourself with Relevant Legislation
Understanding the Rent Standard, Homes England guidance, and leasehold legislation is crucial. Make sure you can discuss how these regulations impact your work and the importance of compliance.
✨Showcase Your Communication Skills
As you'll be handling sensitive queries from leaseholders, it's important to demonstrate your ability to communicate effectively. Prepare examples of how you've successfully managed complex queries in the past.
