At a Glance
- Tasks: Manage affordable housing properties and build strong relationships with residents in Kent.
- Company: Pinnacle Group, a leading provider of housing and community services.
- Benefits: Hybrid role with competitive pay and a supportive, people-first culture.
- Other info: Flexible working with opportunities for professional growth and community engagement.
- Why this job: Make a real difference in communities while developing your career in housing management.
- Qualifications: Experience in housing management and strong communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Pinnacle Group are looking for a Property Manager to join our Pinnacle Partnerships Housing Team within our Homes division. In this pivotal role, you will deliver a high quality, customer focused housing management service across approximately 500+ affordable housing properties for multiple clients in Kent, making the position ideally suited to someone based in the local area.
This is a customer facing, hands on role requiring excellent interpersonal skills, professionalism, and a proactive approach. You will act as an ambassador for Pinnacle Group and our clients, taking full ownership of your sites, building strong relationships with residents and stakeholders, and ensuring all properties are well maintained, compliant and consistently meeting the required standards.
Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.
The ideal candidate will have experience in housing management and a strong background in residential lettings, with a good understanding of housing legislation and tenancy management. This role suits someone highly organised, proactive and confident working independently. Excellent communication skills, strong IT proficiency and the ability to manage lettings, voids, and compliance processes are essential.
This is a hybrid role, home based, on a Temp Contract. You will be required to partake in regular visits between sites around Kent (Chatham, Whitstable, Ashford, Ramsgate). Due to the nature of the role and the travel requirements, you would need to be a driver with own transport and ideally live in, or around surrounding areas.
Key responsibilities will include:
- To promote and deliver ESG within your contract and drive community resident experience, offering quarterly resident engagement activities within the site to build the community.
- To manage the overall tenancy journey and management of the site and act as the main point of contact for all residents within the BTR and social rent units.
- Management of the site service charge budget and deliver yearly reporting for end of year service charge accounts.
- To support and assist to meet targets set by the Operations Manager to ensure client expectations are met.
- To carry out all building management duties for the portfolio including general repairs, monitor defects and estate services such as tendering for contractors including cleaning, gardening and monthly PPM tasks (compliance).
Property Manager in Kent employer: Pinnacle Group
Pinnacle Group is an exceptional employer, offering a dynamic work environment where employees are valued and empowered to make a difference in the communities they serve. With a strong focus on professional development and a people-first culture, employees enjoy opportunities for growth while working collaboratively to deliver high-quality housing management services across Kent. The hybrid nature of the Property Manager role allows for flexibility, while the company's commitment to trust, respect, and community engagement fosters a rewarding and fulfilling workplace experience.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager in Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up prepared! When you land that interview, research Pinnacle Group and understand their values and services. Be ready to discuss how your experience aligns with their mission and how you can contribute to their community-focused approach.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Pinnacle Group and are keen to be part of their team.
We think you need these skills to ace Property Manager in Kent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property Manager role. Highlight your experience in housing management and residential lettings, and don’t forget to showcase your understanding of housing legislation. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for property management and how you embody our core values like Trust and Respect. Let us know why you’re the perfect fit for Pinnacle Group.
Show Off Your Interpersonal Skills:Since this is a customer-facing role, make sure to highlight your excellent interpersonal skills in your application. Share examples of how you've built strong relationships with residents or stakeholders in the past. We love a proactive approach!
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity to join our team!
How to prepare for a job interview at Pinnacle Group
✨Know Your Stuff
Make sure you brush up on your knowledge of housing management and relevant legislation. Familiarise yourself with Pinnacle Group's values and how they align with your own experiences. This will show that you're not just interested in the role, but also in the company’s mission.
✨Showcase Your Interpersonal Skills
Since this is a customer-facing role, be prepared to demonstrate your excellent communication skills. Think of examples where you've built strong relationships with residents or stakeholders. Practice articulating these experiences clearly and confidently.
✨Be Proactive in Your Approach
Highlight your proactive nature by discussing times when you've taken initiative in previous roles. Whether it was managing a project independently or resolving a tenant issue before it escalated, showing that you can take ownership will resonate well with the interviewers.
✨Prepare for Practical Scenarios
Expect to be asked about specific situations you might face as a Property Manager. Prepare for questions about managing voids, compliance processes, or handling service charge budgets. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
