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- Tasks: Provide housing management and support to residents, ensuring tailored care and compliance.
- Company: Pinnacle Group, a leading provider of housing and workplace services with a people-first culture.
- Benefits: Flexible working, private medical insurance, enhanced pension, and personal development opportunities.
- Why this job: Make a real difference in communities while growing your career in a supportive environment.
- Qualifications: Experience in care sector roles and strong knowledge of housing legislation required.
- Other info: Join a diverse team committed to continuous learning and community engagement.
The predicted salary is between 36000 - 60000 £ per year.
Who we are
Pinnacle Group is a market-leading national provider of housing, neighbourhood and workplace services. With over thirty years of experience, we deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve. We’re a people-first organisation with a values-driven culture that has stood the test of time - reflected in the way we care for both our employees and our customers.
Who we’re looking for
We’re looking for someone who not only meets the key criteria below but also embraces our core values — Trust, Respect, Involve, Challenge, and Deliver Excellence — and is committed to earning and maintaining the confidence of our clients and communities.
Key responsibilities will include:
- To provide intensive housing management and independent living support to residents of the site, ensuring support is tailored to meet individual needs by working closely with the on-site care team, who are responsible for reviewing and updating residents care plans, to ensure any identified changes needed are shared promptly.
- To test and ensure the telecare and other services are working, including monitoring of the response service, and resident contact information is accurate and up to date.
- To ensure all building/property management and compliance documents are valid and ensure all works required are ordered before they are due and within budget.
- Management of Repairs and Maintenance.
- Conduct all property management duties for the portfolio including full void turnaround from void inspection to property letting.
- To carry out all Housing Management duties including managing ASB, tenancy queries and changes, drafting and serving legal notices and attending court where required.
- To support central services in managing issues affecting the site e.g. income collection.
- To manage regular resident engagement events, this may occasionally be out of hours and on weekends.
- To carry out estate duties including inspections and management of contractors delivering on the site.
- To progress and manage all tenant repairs and log all repairs via Qube PM software.
- To carry out property inspection visits and pre-check out visits with tenants for the portfolio.
- Review tenancies and manage the renewal process and keep and maintain all tenancy records up to date.
Key requirements:
- Strong knowledge of the Care Act, housing-related, wider care sector, and housing legislation/best practice.
- Experience in care sector roles (supported or sheltered housing, care/support services) and frontline housing management, including sheltered housing.
- Familiarity with affordable rent unit management, residential lettings, property industry, and diagnosing/instructing repairs.
- Excellent IT (Word, Excel) and communication skills; CIH/ARLA qualification or willingness to obtain.
- Understanding of current property industry practices and compliance standards.
Our Offer
We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect and meet the needs of the communities we serve. That’s why we actively welcome applications from people of all backgrounds — especially those who represent the communities we work with every day. As a colleague, you’ll be part of an inclusive and supportive culture where you’re encouraged to thrive. We’re committed to helping you reach your full potential through continuous learning, development opportunities and career progression.
In addition to statutory benefits such as sick pay, maternity/paternity leave, a pension scheme, and annual leave, we offer a wide range of additional benefits tailored to your role and business area, including:
- Maternity/paternity packages
- Flexible Working Arrangements
- Life Assurance
- Enhanced Pension Scheme
- Additional Annual Leave
- Private Medical Insurance
- Cycle to Work Scheme
- Employee Assistance Programme
- Retail Discounts
- Childcare Assistance
- Season Ticket Loans
- Sick Pay Schemes
- Personal Development Plans
Scheme Manager in Hucknall employer: Pinnacle Group
Contact Detail:
Pinnacle Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Manager in Hucknall
✨Tip Number 1
Network like a pro! Reach out to people in the housing and care sectors, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Pinnacle Group's values and recent projects. Show us how your experience aligns with our mission and how you can contribute to our community-focused approach.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to housing management and care legislation. We want to see that you’re not just knowledgeable but also passionate about making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team.
We think you need these skills to ace Scheme Manager in Hucknall
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight how your experience aligns with the key responsibilities and requirements listed in the job description. We want to see how you embody our core values!
Showcase Relevant Experience: When detailing your past roles, focus on your experience in housing management and care sector roles. Use specific examples that demonstrate your knowledge of the Care Act and your ability to manage repairs and maintenance effectively.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: We encourage you to submit your application through our website. This ensures that your application is received directly by our team and allows us to process it more efficiently. Plus, it’s super easy!
How to prepare for a job interview at Pinnacle Group
✨Know Your Stuff
Make sure you brush up on the Care Act and housing legislation before your interview. Being able to discuss these topics confidently will show that you’re serious about the role and understand the key responsibilities.
✨Embrace the Values
Pinnacle Group values Trust, Respect, Involve, Challenge, and Deliver Excellence. Think of examples from your past experiences that demonstrate how you embody these values. This will help you connect with the interviewers on a personal level.
✨Showcase Your Experience
Prepare specific examples from your previous roles in care or housing management. Highlight your experience with tenant repairs, property inspections, and managing ASB. This will illustrate your hands-on knowledge and readiness for the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, resident engagement events, or how they measure success in the role. This shows your genuine interest in the position and the company.
