At a Glance
- Tasks: Lead client accounting and develop high-performing teams in a dynamic environment.
- Company: Pinnacle Group, a leading provider of housing and neighbourhood services in the UK.
- Benefits: Competitive salary, flexible working, private medical insurance, and personal development plans.
- Other info: Join an inclusive culture that values diversity and offers excellent career growth opportunities.
- Why this job: Make a real impact in housing finance while fostering a culture of excellence and improvement.
- Qualifications: Qualified Accountant with strong leadership experience in housing finance.
The predicted salary is between 90000 - 100000 £ per year.
Pinnacle Group are looking to recruit an experienced Head of Operational Finance within our Homes Finance team to lead our client accounting during a period of transition, ensuring they deliver an efficient, high quality and valued service to our clients and end customers alike. With a natural attention to detail and excellent people management skills, you will help deliver on our best in class ambition through the development of robust processes, a high-performing team and customer centric approach. Performing an important role in the business, you will be a key point of contact for operational colleagues and other internal stakeholders. This role also faces externally; meeting current clients to present reports and discuss performance.
This is a full-time role largely based in one of our offices in Central London. The working hours are Monday - Friday 9am - 5.30pm. The role is paying £90,000-£100,000, pro-rata'd for the 6-month FTC.
The Homes team operates a large mixed portfolio of new and existing Affordable homes nationwide comprising Affordable and Social Rent, Shared Ownership and Supported homes.
Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play. We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.
We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.
Key responsibilities- Provide day-to-day leadership to the client accounting and accounts receivable.
- Foster a high-performance culture focused on continuous improvement, accountability, and customer service.
- Build and develop a best in class team to ensure client reporting is up to standard and KPIs are met.
- Monitor and report on key performance indicators (KPIs) for internal and external stakeholders and clients.
- Ensure client accounts are prepared in line with client deadlines to meet KPIs, as well as statutory deadlines.
- Act as a primary finance contact for internal departments and external clients regarding contract performance and reporting on all accounting and income related issues.
- Collaborate with operational teams to ensure financial alignment with service delivery.
- Ensure compliance with all relevant housing regulations, financial governance standards, and internal controls.
- Keep abreast of changes in housing legislation and accounting policies.
- Support internal and external audits related to client accounts and income collection.
- Qualified Accountant (e.g., ACA, ACCA, CIMA).
- Strong understanding of housing finance, income collection, and arrears management.
- Proven leadership experience in a finance role within the housing, property or public sectors, ideally with knowledge of social housing governance frameworks and regulatory requirements.
- Up-to-date knowledge of housing regulations and financial reporting standards.
- Experience in preparing, analysing, and implementing accounting and reporting requirements.
- Ability to business partner and communicate with non-finance stakeholders effectively and articulately.
- Ability to influence stakeholders, manage conflict and recognise when situations require escalation.
- Ability to manage multiple projects and meet deadlines under pressure.
The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds - particularly from those who represent the communities we serve.
As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.
We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers:
- Maternity/paternity packages
- Flexible Working Arrangements
- Life Assurance
- Enhanced Pension Scheme
- Additional Annual Leave
- Private Medical Insurance
- Cycle to Work Scheme
- Employee Assistance Programme
- Retail Discounts
- Childcare Assistance
- Season Ticket Loans
- Sick Pay Schemes
- Personal Development Plans
Head of Operational Finance employer: Pinnacle Group
Pinnacle-Group is an excellent employer, offering a supportive work culture that prioritises the safety and well-being of both students and staff. With opportunities for professional growth and a range of diverse benefits, including training and development programmes, working in Clacton-on-Sea allows you to make a meaningful impact in the community while advancing your career in electrical maintenance.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operational Finance
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and housing sectors. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by researching Pinnacle Group and understanding their values. Be ready to discuss how your experience aligns with their mission of delivering excellence and fostering a high-performance culture. Show them you’re not just a fit for the role, but for the team!
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your leadership experience and how you’ve driven results in previous roles. Use specific examples that highlight your ability to manage teams and improve processes – this is key for the Head of Operational Finance position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining Pinnacle Group and being part of their mission to serve communities effectively.
We think you need these skills to ace Head of Operational Finance
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Operational Finance role. Highlight your experience in client accounting and leadership, and don’t forget to showcase your understanding of housing finance and regulations.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Pinnacle Group. Mention how your values align with ours and how you can contribute to our mission of delivering excellence.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to lead teams and improve processes. Use metrics where possible to show how you’ve made a difference in previous positions.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Pinnacle Group
✨Know Your Numbers
As a Head of Operational Finance, you’ll need to demonstrate your financial acumen. Brush up on key financial metrics and KPIs relevant to the housing sector. Be ready to discuss how you've used these in past roles to drive performance and improve client satisfaction.
✨Showcase Leadership Skills
This role requires strong leadership abilities. Prepare examples of how you've built high-performing teams and fostered a culture of continuous improvement. Think about specific challenges you've faced and how you overcame them while keeping your team motivated.
✨Understand the Regulatory Landscape
Familiarise yourself with current housing regulations and financial governance standards. Be prepared to discuss how you’ve ensured compliance in previous roles and how you stay updated on changes in legislation that could impact the organisation.
✨Engage with Stakeholders
You’ll be a key point of contact for both internal and external stakeholders. Practice articulating complex financial concepts in a way that non-finance colleagues can understand. Think of examples where you successfully influenced stakeholders or resolved conflicts.
