At a Glance
- Tasks: Provide admin support, manage communications, and maintain accurate records.
- Company: Pinnacle Group, a leader in housing and neighbourhood services.
- Benefits: Flexible working, private medical insurance, and personal development plans.
- Other info: Great career growth opportunities and supportive work culture.
- Why this job: Join a dynamic team and make a difference in community services.
- Qualifications: Strong admin skills and proficiency in Microsoft Office required.
The predicted salary is between 25000 - 32000 £ per year.
Pinnacle Group is a leading private sector provider of housing and neighbourhood services, managing and maintaining communities across Cambridgeshire and the Midlands.
We deliver essential services to homes, schools, universities and public sector organisations through our Soft Facilities Management division.
Responsibilities
- Provide administrative support by managing communications, maintaining accurate records, processing data, preparing quotations, and supporting operational systems.
- Monitor and respond to emails in a professional and timely manner.
- Handle customer, client and colleague queries, escalating issues where appropriate.
- Create, update and maintain Excel spreadsheets and databases; input, verify and manage data accurately within company systems.
- Prepare and issue quotations in line with company procedures and pricing guidance.
- Check and monitor Job Watch to ensure jobs are allocated, updated and completed correctly; update work order statuses and maintain accurate records within Job Watch.
- Produce reports and administrative documentation as required.
- File, scan and maintain electronic records in accordance with company procedures.
- Support managers and operational teams with general administrative tasks.
- Ensure all information is handled confidentially and in line with GDPR requirements.
- Adhere to Pinnacle Group values of Trust, Respect, Involve, Challenge and Deliver Excellence.
Qualifications
- Strong administration experience.
- Exceptional computer and IT skills, proficient with Microsoft Office and familiar with Power BI.
- Previous experience working within a customer service role.
- Driving licence desirable.
Benefits
- Maternity and paternity packages
- Flexible working arrangements
- Life assurance
- Enhanced pension scheme
- Additional annual leave
- Private medical insurance
- Cycle to work scheme
- Employee assistance programme
- Retail discounts
- Childcare assistance
- Season ticket loans
- Sick pay schemes
- Personal development plans
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Contract Administrator in Hartford employer: Pinnacle Group
Pinnacle-Group is an excellent employer, offering a supportive work culture that prioritises the safety and well-being of both students and staff. With opportunities for professional growth and a range of diverse benefits, including training and development programmes, working in Clacton-on-Sea allows you to make a meaningful impact in the community while advancing your career in electrical maintenance.
