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- Tasks: Oversee scheduling of maintenance for schools, ensuring smooth operations and minimal disruption.
- Company: Pinnacle Group is a leading UK provider of housing and neighbourhood services, focused on community well-being.
- Benefits: Enjoy flexible working, enhanced leave, retail discounts, and personal development opportunities.
- Why this job: Join a people-first culture that values trust, respect, and excellence while making a real impact in education.
- Qualifications: Experience in scheduling hard services, strong organisation skills, and proficiency in Microsoft Office required.
- Other info: Full-time role with a rotating shift pattern, based in Exeter.
The predicted salary is between 36000 - 60000 £ per year.
Pinnacle Group are looking for an experienced Hard Services Scheduler to oversee the efficient delivery of hard FM services across a patch of schools in Exeter. In this role you will monitor the Planned Preventative Maintenance Planner and coordinate the schedules of engineers performing planned and reactive maintenance. You\’ll ensure engineers and contractors are fully briefed on their assignments and act as the liaison between the schools, engineers and service providers to ensure minimal disruption to school operations.
This is a full time, site-based role at Aston Court, Pynes Hill, Rydon Lane, Exeter. The role includes a weekly rotating shift pattern of 9am-5pm and 8am-4pm Monday – Friday.
You will be joining our Total FM team based in Exeter. The Total FM team provides integrated asset management and maintenance services across the education, leisure, corporate, health and living sectors to ensure facilities operate at their best.
Who we are
Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.
We\’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.
Who we\’re looking for
We\’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.
Key responsibilities:
- Schedule Preventative Maintenance activities.
- Check the planner and brief the contractors/engineers on their schedules.
- Ensure all maintenance records are updated.
- Support the site teams as required, facilitating any incoming requests.
- Supporting the Helpdesk to field all incoming communications and requests
- Log all report observations onto the CAFM system.
Key requirements:
- Efficiency in Microsoft Office (Outlook, Excel, Word etc).
- Proven experience in scheduling and coordinating hard services, ideally within an education or public sector environment.
- Strong organisation and time management skills.
- Experience ensuring compliance with health and safety regulations, statutory maintenance requirements and internal quality standards.
- Familiarity with CAFM.
Our offer
The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.
We welcome applications from all backgrounds – particularly from those who represent the communities we serve.
As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.
We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.
- Maternity/paternity packages
- Flexible Working Arrangements
- Life Assurance
- Enhanced Pension Scheme
- Additional Annual Leave
- Private Medical Insurance
- Cycle to Work Scheme
- Employee Assistance Programme
- Retail Discounts
- Childcare Assistance
- Season Ticket Loans
- Sick Pay Schemes
- Personal Development Plans
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Hard Services Scheduler employer: Pinnacle Group
Contact Detail:
Pinnacle Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hard Services Scheduler
✨Tip Number 1
Familiarise yourself with the specific requirements of the Hard Services Scheduler role. Understand the nuances of Planned Preventative Maintenance and how it applies to educational settings, as this will help you speak confidently about your relevant experience during any discussions.
✨Tip Number 2
Network with professionals in the facilities management sector, especially those who have experience in education or public services. Engaging with them can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Demonstrate your organisational skills by preparing a mock schedule or plan for a hypothetical maintenance scenario. This will showcase your ability to manage multiple tasks and prioritise effectively, which is crucial for the role.
✨Tip Number 4
Research Pinnacle Group's values and culture thoroughly. Be ready to discuss how your personal values align with theirs, particularly around Trust, Respect, Involve, Challenge, and Deliver Excellence, as this will show your commitment to their mission.
We think you need these skills to ace Hard Services Scheduler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in scheduling and coordinating hard services, especially within educational or public sector environments. Use specific examples that demonstrate your organisational skills and familiarity with CAFM systems.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of Pinnacle Group's values: Trust, Respect, Involve, Challenge, and Deliver Excellence. Explain how your background aligns with these values and the key responsibilities of the Hard Services Scheduler role.
Highlight Technical Skills: Emphasise your proficiency in Microsoft Office, particularly Excel, as well as any experience you have with health and safety regulations and compliance. This will show that you are well-equipped for the technical aspects of the job.
Showcase Communication Skills: Since the role involves liaising between schools, engineers, and service providers, highlight your communication skills in both your CV and cover letter. Provide examples of how you've successfully managed communications in previous roles.
How to prepare for a job interview at Pinnacle Group
✨Know Your Scheduling Tools
Familiarise yourself with the tools and software used for scheduling, particularly CAFM systems. Be prepared to discuss your experience with these tools and how you have used them to improve efficiency in previous roles.
✨Demonstrate Your Organisation Skills
Highlight your strong organisation and time management skills during the interview. Provide examples of how you've successfully managed multiple schedules or projects simultaneously, especially in a fast-paced environment like education.
✨Understand Health and Safety Regulations
Show that you are knowledgeable about health and safety regulations relevant to hard services. Be ready to discuss how you ensure compliance and maintain quality standards in your scheduling practices.
✨Emphasise Communication Skills
As a liaison between schools, engineers, and service providers, effective communication is key. Prepare to share examples of how you've successfully communicated complex information to different stakeholders to ensure smooth operations.
