At a Glance
- Tasks: Lead Hard FM operations, ensuring compliance and effective service delivery.
- Company: Pinnacle Group is a top UK provider of housing and neighbourhood services.
- Benefits: Enjoy flexible working, enhanced leave, and discounts at popular retailers.
- Why this job: Join a people-first culture focused on trust, respect, and excellence.
- Qualifications: Must have NVQ Level 3 in Mechanical/Electrical Engineering and NEBOSH certification.
- Other info: Enhanced DBS check required; travel to 3 schools in Clacton.
The predicted salary is between 43200 - 64800 £ per year.
Hard FM Manager Pinnacle Group is seeking an experienced Hard FM Manager to lead all Hard Services operations within the Clacton PFI Contracts, ensuring full compliance with Health & Safety legislation and the contractual specification. You will play a key role in supporting the delivery of a Total FM-focused contract and must demonstrate a proven track record in delivering effective FM services. This role involves overseeing Hard FM services provided both in-house and through external contractors, while driving forward lifecycle planning, implementation and performance monitoring in collaboration with key stakeholders. You will be joining our Total FM team based in Clacton. The Total FM team provides integrated asset management and maintenance services across the education, leisure, corporate, health and living sectors to ensure facilities operate at their best. The Ideal Candidate will be a confident Hard FM leader with strong technical background with hands-on experience across multi-site contracts, and a track record of managing both internal teams and contractors. You’ll understand building systems inside out and thrive in a fast-paced, compliance-driven environment. This is a full-time role with travel required to 3 schools within Clacton. Due to the nature of this role, an enhanced DBS check will be required prior to appointment. Who We Are Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play. We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers. Who We’re Looking For We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities. Key Responsibilities * Appointment and management of specialist contractors. * Act as Responsible and Authorised Person for specialised operations. * Line manage Assistant Hard FM Manager and 3x Site Manager. * Assist with the operation and development of the Company’s Safety Rules and Procedures. * Explore opportunities to develop contract variation works and revue of Life Cycle plans. * Development of technical skills within the in-house caretaking team. * Utilities management to ensure Company meets its contractual obligations * Technical and Contractual reporting. Key Skills * City & Guilds NVQ Level 3 or equivalent in Mechanical or Electrical Engineering (essential). * NEBOSH General Certificate (essential). * Relevant qualifications (e.g., IOSH, HV/LV certification, etc.) are desirable. * Proven experience in a technical management role within Facilities Management (essential). * In-depth knowledge of building services systems (HVAC, electrical, BMS, etc.) * Excellent leadership, communication, and stakeholder management skills. * Full driving licence Our Offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds – particularly from those who represent the communities we serve. As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development. We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers: * Maternity/paternity packages * Flexible Working Arrangements * Life Assurance * Enhanced Pension Scheme * Additional Annual Leave * Private Medical Insurance * Cycle to Work Scheme * Employee Assistance Programme * Retail Discounts * Childcare Assistance * Season Ticket Loans * Sick Pay Schemes * Personal Development Plans Hard Facilities Maintenance Manager
Hard FM Manager employer: Pinnacle Group
Contact Detail:
Pinnacle Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hard FM Manager
✨Tip Number 1
Familiarise yourself with the specific Hard FM services that Pinnacle Group provides. Understanding their approach to integrated asset management and maintenance will help you align your experience with their needs during discussions.
✨Tip Number 2
Network with professionals in the Facilities Management sector, especially those who have experience with PFI contracts. This can provide you with insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your hands-on experience with building systems in detail. Be ready to share specific examples of how you've successfully managed multi-site contracts and led teams in compliance-driven environments.
✨Tip Number 4
Research Pinnacle Group's values and culture thoroughly. Be prepared to demonstrate how your personal values align with theirs, particularly around Trust, Respect, Involve, Challenge, and Deliver Excellence during your interactions.
We think you need these skills to ace Hard FM Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Hard FM Manager position. Familiarise yourself with the key skills and qualifications needed, such as experience in technical management and knowledge of building services systems.
Tailor Your CV: Customise your CV to highlight relevant experience in Facilities Management, particularly in hard services. Emphasise your leadership skills, technical background, and any specific qualifications like City & Guilds or NEBOSH that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the values of Pinnacle Group. Mention how your experience aligns with their commitment to Trust, Respect, Involve, Challenge, and Deliver Excellence.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Pinnacle Group
✨Showcase Your Technical Expertise
As a Hard FM Manager, it's crucial to demonstrate your in-depth knowledge of building services systems like HVAC and electrical systems. Be prepared to discuss specific projects where you've successfully managed these systems and how your technical skills have contributed to effective facilities management.
✨Emphasise Leadership Experience
Highlight your experience in managing teams and contractors. Share examples of how you've led teams to achieve compliance and excellence in service delivery, as well as any challenges you've overcome in a multi-site environment.
✨Understand the Company Values
Familiarise yourself with Pinnacle Group's values of Trust, Respect, Involve, Challenge, and Deliver Excellence. Be ready to explain how you embody these values in your work and how they align with your approach to facilities management.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think about past experiences where you've had to make quick decisions or manage crises, particularly in compliance-driven environments, and be ready to share those stories.