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- Tasks: Lead Hard FM operations, ensuring compliance and effective service delivery.
- Company: Pinnacle Group is a top UK provider of housing and neighbourhood services.
- Benefits: Enjoy flexible working, private medical insurance, and retail discounts.
- Why this job: Join a people-first culture focused on trust, respect, and excellence.
- Qualifications: Must have NVQ Level 3 in Mechanical/Electrical Engineering and NEBOSH certification.
- Other info: Full-time role with travel to schools; enhanced DBS check required.
Hard FM Manager
Ensure all your application information is up to date and in order before applying for this opportunity.
Pinnacle Group is seeking an experienced Hard FM Manager to lead all Hard Services operations within the Clacton PFI Contracts, ensuring full compliance with Health & Safety legislation and the contractual specification. You will play a key role in supporting the delivery of a Total FM-focused contract and must demonstrate a proven track record in delivering effective FM services. This role involves overseeing Hard FM services provided both in-house and through external contractors, while driving forward lifecycle planning, implementation and performance monitoring in collaboration with key stakeholders.
You will be joining our Total FM team based in Clacton. The Total FM team provides integrated asset management and maintenance services across the education, leisure, corporate, health and living sectors to ensure facilities operate at their best.
The Ideal Candidate will be a confident Hard FM leader with strong technical background with hands-on experience across multi-site contracts, and a track record of managing both internal teams and contractors. You’ll understand building systems inside out and thrive in a fast-paced, compliance-driven environment.
This is a full-time role with travel required to 3 schools within Clacton. Due to the nature of this role, an enhanced DBS check will be required prior to appointment.
Who We Are
Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.
We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.
Who We’re Looking For
We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.
Key Responsibilities
* Appointment and management of specialist contractors.
* Act as Responsible and Authorised Person for specialised operations.
* Line manage Assistant Hard FM Manager and 3x Site Manager.
* Assist with the operation and development of the Company’s Safety Rules and Procedures.
* Explore opportunities to develop contract variation works and revue of Life Cycle plans.
* Development of technical skills within the in-house caretaking team.
* Utilities management to ensure Company meets its contractual obligations
* Technical and Contractual reporting.
Key Skills
* City & Guilds NVQ Level 3 or equivalent in Mechanical or Electrical Engineering (essential).
* NEBOSH General Certificate (essential).
* Relevant qualifications (e.g., IOSH, HV/LV certification, etc.) are desirable.
* Proven experience in a technical management role within Facilities Management (essential).
* In-depth knowledge of building services systems (HVAC, electrical, BMS, etc.)
* Excellent leadership, communication, and stakeholder management skills.
* Full driving licence
Our Offer
The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds – particularly from those who represent the communities we serve.
As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.
We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers:
* Maternity/paternity packages
* Flexible Working Arrangements
* Life Assurance
* Enhanced Pension Scheme
* Additional Annual Leave
* Private Medical Insurance
* Cycle to Work Scheme
* Employee Assistance Programme
* Retail Discounts
* Childcare Assistance
* Season Ticket Loans
* Sick Pay Schemes
* Personal Development Plans
Hard Facilities Maintenance Manager
Hard FM Manager employer: Pinnacle Group
Contact Detail:
Pinnacle Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hard FM Manager
✨Tip Number 1
Familiarise yourself with the specific Hard FM services that Pinnacle Group provides. Understanding their approach to Total FM and how they integrate asset management across various sectors will help you align your experience with their needs.
✨Tip Number 2
Network with current or former employees of Pinnacle Group, especially those in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your hands-on experience with building systems in detail. Be ready to share specific examples of how you've managed multi-site contracts and ensured compliance with health and safety legislation.
✨Tip Number 4
Highlight your leadership skills and experience in managing teams and contractors. Pinnacle Group values strong leadership, so be prepared to demonstrate how you've successfully led teams in previous roles.
We think you need these skills to ace Hard FM Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in Hard FM management, particularly your technical background and leadership skills. Use specific examples that demonstrate your ability to manage both internal teams and contractors.
Craft a Strong Cover Letter: Write a cover letter that reflects your understanding of the role and Pinnacle Group's values. Emphasise your commitment to compliance and safety, and how your experience aligns with the responsibilities outlined in the job description.
Highlight Relevant Qualifications: Clearly list your qualifications such as City & Guilds NVQ Level 3 or equivalent in Mechanical or Electrical Engineering and NEBOSH General Certificate. Mention any additional certifications that may enhance your application.
Showcase Leadership Experience: In your application, provide examples of your leadership experience, especially in managing multi-site contracts and developing technical skills within teams. This will demonstrate your capability to fulfil the key responsibilities of the role.
How to prepare for a job interview at Pinnacle Group
✨Showcase Your Technical Expertise
As a Hard FM Manager, it's crucial to demonstrate your in-depth knowledge of building services systems. Be prepared to discuss specific projects where you've successfully managed HVAC, electrical, or BMS systems, highlighting your hands-on experience.
✨Emphasise Leadership Skills
This role involves managing teams and contractors, so be ready to share examples of how you've effectively led teams in the past. Discuss your approach to motivating staff and ensuring compliance with health and safety regulations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world situations. Think about challenges you've faced in previous roles and how you overcame them, particularly in a fast-paced, compliance-driven environment.
✨Align with Company Values
Pinnacle Group values Trust, Respect, Involve, Challenge, and Deliver Excellence. Familiarise yourself with these values and prepare to discuss how your personal values align with theirs, showcasing your commitment to maintaining client and community confidence.
