Pinnacle Group in Chelmsford is seeking a Senior Customer Service Advisor for night shifts (10pm–8am, 4 nights on, 4 night off). Initially a 6‑month fixed term, with potential for a permanent contract. You will lead and coach a team of contact centre agents to deliver fast, high‑quality service while maintaining compliance and best practices. The role combines frontline customer service with leadership duties to drive performance and customer satisfaction within Pinnacle Connect, our 24/7 #J-18808-Ljbffr
Night-Shift Senior Customer Service Leader in Essex employer: Pinnacle Group
Pinnacle Group is an excellent employer, offering a supportive work culture that values teamwork and dedication. As part of our Soft FM team in Enfield, you will benefit from ongoing training and development opportunities, ensuring your skills grow alongside the company. Enjoy the satisfaction of working outdoors while contributing to the beautification of our housing sites, all within a friendly and dynamic environment.
