At a Glance
- Tasks: Manage a diverse portfolio of residential properties and ensure high standards of service.
- Company: Join Pinnacle Group, a leader in housing management with a focus on community support.
- Benefits: Enjoy flexible working, enhanced pension, private medical insurance, and personal development opportunities.
- Other info: Dynamic role with travel across Leeds and Bradford, offering excellent career growth.
- Why this job: Make a real difference in people's lives while developing your career in property management.
- Qualifications: Experience in housing management and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Pinnacle Group are looking for an experienced Property Manager to join our Homes Division, overseeing a diverse residential portfolio across Leeds and Bradford. This is a field-based role with a strong element of site ownership, managing a portfolio of circa 700 properties. As a key representative of Pinnacle and its clients, you will take full accountability for your sites, ensuring they are well maintained, fully compliant and consistently delivering a high standard of service to residents and stakeholders. Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.
Responsibilities
- Report directly to the Team Manager and deliver on the strategic and operational objectives set for the portfolio.
- Take full ownership and accountability for the assigned sites, ensuring they are maintained to a high standard and meet all contractual and compliance requirements.
- Monitor the performance of contractors and service providers, holding them accountable for the quality and timeliness of their work.
- Manage all property management functions, including void turnarounds (viewings, sign‑ups, mutual exchanges), inventory management, and check‑out appointments.
- Address and manage anti‑social behaviour cases, including the preparation and serving of legal notices, and represent the organisation in court proceedings when necessary.
- Respond to tenant and client enquiries via telephone and written correspondence, ensuring timely and professional communication.
- Prepare and support the production of accurate and timely monthly/quarterly client reports.
- Conduct regular estate inspections, identify issues in communal areas, and ensure that required actions are completed without delay.
- Work in partnership with the Technical Team to oversee health and safety compliance and ensure timely resolution of any actions.
- Manage residential compliance, log and track tenant repairs using Qube PM software and client systems and oversee defect resolution.
- Maintain accurate and up‑to‑date tenancy records and ensure full compliance with legal and policy requirements.
Qualifications
- Proven experience in front‑line housing or property management, with a strong understanding of affordable housing, residential lettings and relevant legislation.
- Confidence in managing a multi‑site portfolio, including voids, sign‑ups, estate inspections and ASB, and comfort in a field‑based role with travel across the region.
- Strong communication, organisation and stakeholder‑management skills, and the ability to work independently in a fast‑paced environment.
- Full driving licence required; a CIH or ARLA qualification would be advantageous.
- Strong knowledge of affordable rent housing, residential lettings, HMOs and the wider property sector.
- Good understanding of housing legislation and current best practice.
- Proven experience in front‑line housing management.
- Ability to manage the full housing‑management cycle including voids, sign‑ups, estate inspections and repairs.
- Excellent IT skills, including Word and Excel, with strong report‑writing capability.
- Full driving licence with willingness to travel across sites, alongside strong organisation and diary‑management skills.
- Full UK driving licence and Disability Confident.
Benefits
- Maternity/paternity packages
- Flexible Working Arrangements
- Life Assurance
- Enhanced Pension Scheme
- Additional Annual Leave
- Private Medical Insurance
- Cycle to Work Scheme
- Employee Assistance Programme
- Retail Discounts
- Childcare Assistance
- Season Ticket Loans
- Sick Pay Schemes
- Personal Development Plan
Equal Opportunities
Pinnacle Group is a Disability Confident employer and commits to offering interviews to all applicants who declare a disability and meet the minimum criteria for the role.
Property Manager in Drighlington employer: Pinnacle Group
Pinnacle Group is an exceptional employer, offering a dynamic work environment for Property Managers in Leeds and Bradford. With a strong commitment to employee growth, we provide comprehensive benefits including flexible working arrangements, private medical insurance, and a personal development plan, ensuring our team members thrive both personally and professionally. Our inclusive culture and focus on community support make Pinnacle a rewarding place to build a meaningful career in property management.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager in Drighlington
✨Tip Number 1
Get to know the company inside out! Research Pinnacle Group and their Homes Division. Understand their values, mission, and the specific challenges they face in property management. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Pinnacle. Personal connections can often give you an edge over other candidates.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experience where you've successfully managed properties, dealt with anti-social behaviour, or handled compliance issues. Being ready to share these stories will demonstrate your expertise and problem-solving skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind as they make their decision.
We think you need these skills to ace Property Manager in Drighlington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property Manager role. Highlight your experience in housing management and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about property management and how you can contribute to our Homes Division. Keep it professional but let your personality show through.
Showcase Your Communication Skills:Since this role involves a lot of communication with tenants and stakeholders, make sure to demonstrate your strong communication skills in your application. We love candidates who can convey their thoughts clearly and professionally.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Pinnacle Group!
How to prepare for a job interview at Pinnacle Group
✨Know Your Portfolio
Before the interview, take some time to research the properties you’ll be managing. Familiarise yourself with the specifics of the Leeds and Bradford areas, including local amenities and housing trends. This will show your potential employer that you’re proactive and genuinely interested in the role.
✨Demonstrate Compliance Knowledge
Brush up on relevant housing legislation and compliance requirements. Be prepared to discuss how you’ve ensured compliance in previous roles, as this is crucial for the Property Manager position. Highlight any experience you have with health and safety regulations or managing anti-social behaviour cases.
✨Showcase Your Communication Skills
As a Property Manager, you'll need to communicate effectively with tenants, clients, and contractors. Prepare examples of how you've successfully managed stakeholder relationships in the past. Practising clear and concise responses can help you convey your points more effectively during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about challenges you’ve faced in property management, such as dealing with voids or tenant disputes, and how you resolved them. This will demonstrate your ability to handle the responsibilities outlined in the job description.
