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- Tasks: Lead technical operations across multiple sites, ensuring compliance and effective service delivery.
- Company: Pinnacle Group Limited, a people-first organisation with a strong values-driven culture.
- Benefits: Flexible working, enhanced pension, private medical insurance, and retail discounts.
- Why this job: Make a real impact in facilities management while developing your leadership skills.
- Qualifications: Strong technical background, experience in contract management, and team leadership.
- Other info: Join a diverse team committed to excellence and community service.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Pinnacle Group is seeking an experienced Technical Operations professional to oversee facilities services across three Clacton sites comprising two secondary schools and one multi-tenanted location that includes a school while also working from our local office in Thorpe-le-Soken where the management team is based. You will lead all technical service operations within the Clacton PFI contracts ensuring full compliance with Health & Safety legislation and contractual obligations. This role requires a strong track record in delivering effective FM services within a Total FM environment, overseeing both Hard and Soft FM services delivered in-house and via external contractors. It involves driving lifecycle planning, implementation, and performance monitoring in collaboration with key stakeholders.
You will be joining our Total FM team based in Clacton. The Total FM team provides integrated asset management and maintenance services across the education, leisure, corporate, health and living sectors to ensure facilities operate at their best.
The ideal candidate will be a confident leader with a strong technical background and hands-on experience across multi-site contracts, with a proven ability to manage both internal teams and contractors. You will have a deep understanding of building systems and thrive in a fast-paced, compliance-driven environment where proactive problem-solving and operational excellence are key. Experience in Health & Safety management within FM will also be considered highly suitable for this role.
Who We Are
Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.
We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.
Who We’re Looking For
We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.
Key Responsibilities
- Deliver and manage preventative maintenance plans (PPM schedules) in line with the SFG20 framework, managing internal staff and external contractors to ensure compliance.
- Incorporate life cycle planning, utilities management, and statutory compliance into the operations, ensuring that all hard FM tasks are carried out according to regulatory standards.
- Lead the site team, including site managers, caretakers, and engineers, while coordinating with the Thorpe-le-Soken office.
- Ensure all work is compliant with safeguarding and safety standards; an enhanced DBS check is required due to the school environment.
- Candidates should ideally live within a reasonable commuting distance of Clacton, as the role is predominantly site based.
Key Requirements
- Strong technical background with an electrical bias preferred. AP qualifications are beneficial but not mandatory; training will be provided.
- Minimum IOSH Managing Safely achieved, NEBOSH preferred.
- Experience in contract management, team leadership and resource coordination.
- Familiarity with both soft and hard FM disciplines and a hands-on approach to operational problem-solving.
Our Offer
The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds – particularly from those who represent the communities we serve.
As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.
Benefits
- Maternity/paternity packages
- Flexible Working Arrangements
- Life Assurance
- Enhanced Pension Scheme
- Additional Annual Leave
- Private Medical Insurance
- Cycle to Work Scheme
- Employee Assistance Programme
- Retail Discounts
- Childcare Assistance
- Season Ticket Loans
- Sick Pay Schemes
- Personal Development Plans
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Contact Detail:
Pinnacle Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Pinnacle Group and understanding their values. Be ready to discuss how your experience aligns with their mission of delivering excellence and maintaining trust within communities.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've successfully managed teams and projects in the past, especially in fast-paced environments like the one at Pinnacle Group.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Pinnacle Group family.
We think you need these skills to ace Technical Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Operations Manager role. Highlight your experience in managing facilities services and compliance with Health & Safety legislation, as these are key aspects of the job.
Showcase Your Leadership Skills: We want to see your leadership style! Include examples of how you've successfully led teams and managed contractors in previous roles. This will help us understand how you can fit into our Total FM team.
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Pinnacle Group Limited
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge, especially around building systems and hard FM services. Be ready to discuss your hands-on experience and how you've tackled operational challenges in the past.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams and managed contractors. Highlight your ability to coordinate with multiple stakeholders and ensure compliance with health and safety regulations.
✨Understand the Company Values
Familiarise yourself with Pinnacle Group's values: Trust, Respect, Involve, Challenge, and Deliver Excellence. Be prepared to discuss how you embody these values in your work and how they align with your approach to management.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the Total FM team. This shows your genuine interest in the position and helps you understand how you can contribute to the company's success.
