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- Tasks: Lead the Caretaking team and ensure a safe, well-maintained school environment.
- Company: Pinnacle Group, a leading provider of housing and neighbourhood services in the UK.
- Benefits: Flexible working, enhanced pension, private medical insurance, and retail discounts.
- Why this job: Make a visible impact every day while leading a dedicated team.
- Qualifications: Managerial experience and strong customer service skills required.
- Other info: Join an inclusive culture with opportunities for personal development.
The predicted salary is between 36000 - 60000 £ per year.
Pinnacle Group are looking for a proactive and experienced Site Manager to lead our Caretaking team and oversee on-site Sub-Contractors at Cumberland Community School. This pivotal role ensures that both internal and external school facilities are fully operational, safe, and visually well-maintained. You’ll be responsible for delivering high standards of service, ensuring Health & Safety compliance, and maintaining a welcoming environment for all users of the site. This is a fantastic opportunity to take ownership of a key site, lead a dedicated team, and make a visible impact every day. You’ll be part of a supportive facilities management team that values collaboration, continuous improvement, and professional development.
Who we are
Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play. We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.
Who we’re looking for
We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.
Key responsibilities
- Manage the Caretaking Team – provide direct line management, delegate tasks, monitor performance, and ensure job descriptions are fulfilled.
- Plan and Oversee PPM & Reactive Tasks – Schedule and track planned preventative maintenance and ensure reactive tasks are completed within SLAs.
- Ensure Health & Safety Compliance – Oversee H&S standards for caretaking and sub-contractor activities.
- Monitor Sub-Contractors – Oversee cleaning and grounds subcontractors, support local supervisors, and drive service improvements.
- Coordinate with FM & Stakeholders– Liaise with FM, school staff, and service providers to ensure smooth operations and identify improvements.
- Supervise External Providers– Arrange access, escorting, and supervision of external contractors by the caretaking team.
- Track Staff Attendance & Leave– Monitor timekeeping, absences, approve leave, and ensure adequate shift cover.
- Maintain Records & Stock Levels – Keep accurate logs of tasks, performance, overtime, and advise on stock/equipment needs.
Key Requirements
- Managerial or team leader experience is essential.
- Experience in a caretaking setting.
- Amenable and approachable personality.
- Strong customer service skills.
- Ability to multitask, prioritise and delegate.
Our offer
The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds – particularly from those who represent the communities we serve. As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.
We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers:
- Maternity/paternity packages
- Flexible Working Arrangements
- Life Assurance
- Enhanced Pension Scheme
- Additional Annual Leave
- Private Medical Insurance
- Cycle to Work Scheme
- Employee Assistance Programme
- Retail Discounts
- Childcare Assistance
- Season Ticket Loans
- Sick Pay Schemes
- Personal Development Plans
- Company Car/Car Allowance
- Electric Vehicle Scheme
Site Manager employer: Pinnacle Group Limited
Contact Detail:
Pinnacle Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the hunt for a Site Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Pinnacle Group and understanding their values. Be ready to discuss how your experience aligns with their commitment to Trust, Respect, Involve, Challenge, and Deliver Excellence. Show them you’re not just a fit for the role, but for their culture too!
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you've successfully managed a team or improved operations. This will help you demonstrate your hands-on leadership style and passion for high standards during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Pinnacle Group and being part of their supportive facilities management team.
We think you need these skills to ace Site Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the key responsibilities and requirements mentioned in the job description. Highlight your managerial experience and any relevant caretaking roles to show us you’re the right fit for the Site Manager position.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role and how your values align with ours. Share specific examples of how you've delivered excellence in previous positions, especially in managing teams or ensuring health and safety compliance.
Showcase Your Leadership Skills: In both your CV and cover letter, emphasise your ability to lead and motivate a team. We want to see how you’ve successfully delegated tasks and monitored performance in past roles, so don’t hold back on those achievements!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at Pinnacle Group Limited
✨Know Your Stuff
Make sure you understand the key responsibilities of a Site Manager. Familiarise yourself with health and safety regulations, as well as the specifics of managing a caretaking team. This will show that you're proactive and ready to take ownership of the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully managed a team or improved service delivery. Highlight your ability to delegate tasks and monitor performance, as this is crucial for the role at Pinnacle Group.
✨Emphasise Customer Service
Since strong customer service skills are essential, think of instances where you've gone above and beyond for clients or stakeholders. Be ready to discuss how you maintain a welcoming environment and ensure satisfaction among users of the site.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, ongoing projects, or the company's approach to continuous improvement. This not only shows your interest in the role but also aligns with Pinnacle Group's values of Trust and Respect.