At a Glance
- Tasks: Manage customer enquiries and guide them through staircasing and resales.
- Company: Pinnacle Group Limited, a leader in shared ownership solutions.
- Benefits: Hybrid working hours, competitive salary, and supportive team environment.
- Other info: Join a dynamic team with opportunities for growth in Greater London.
- Why this job: Make a difference in people's lives by helping them navigate home ownership.
- Qualifications: Experience in customer care and leasehold management required.
The predicted salary is between 30000 - 40000 € per year.
Pinnacle Group Limited is seeking an experienced Shared Ownership Coordinator in Greater London. The role involves managing enquiries, guiding customers through stair-casing, and ensuring compliance with leases.
The ideal candidate will have experience in customer care and leasehold management.
Key responsibilities include:
- Progressing transactions
- Collaborating with solicitors
- Maintaining records
The position offers hybrid working hours from Monday to Friday.
Shared Ownership Coordinator: Staircasing & Resales employer: Pinnacle Group Limited
Pinnacle Group Limited is an excellent employer, offering a supportive work culture that values employee development and collaboration. With hybrid working options and a focus on customer care, employees enjoy a balanced work-life environment while contributing to meaningful projects in the heart of Greater London. The company prioritises growth opportunities, ensuring that team members can advance their careers in a dynamic and rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land Shared Ownership Coordinator: Staircasing & Resales
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property and customer care sectors. You never know who might have a lead on a Shared Ownership Coordinator role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of staircasing and leasehold management. We want you to be able to confidently discuss how you can guide customers through the process and ensure compliance with leases.
✨Tip Number 3
Showcase your customer care experience! During interviews, share specific examples of how you've successfully managed customer enquiries and transactions. This will highlight your ability to excel in the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Shared Ownership Coordinator: Staircasing & Resales
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer care and leasehold management. We want to see how your skills align with the role of Shared Ownership Coordinator, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about staircasing and resales. We love seeing candidates who can connect their personal experiences to the role, so let your personality come through.
Showcase Your Communication Skills:As a Shared Ownership Coordinator, you'll be guiding customers and collaborating with solicitors. Make sure your written application reflects your strong communication skills. Clear, concise language will help us see you as a great fit for the team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Pinnacle Group Limited
✨Know Your Stuff
Make sure you brush up on shared ownership schemes and staircasing processes. Familiarise yourself with the relevant legislation and compliance requirements, as this will show your potential employer that you're serious about the role.
✨Customer Care is Key
Since the role involves guiding customers, be prepared to discuss your experience in customer care. Think of specific examples where you've successfully managed customer enquiries or resolved issues, as this will demonstrate your ability to handle similar situations in the new role.
✨Collaboration is Crucial
Highlight your experience working with solicitors and other stakeholders. Be ready to share examples of how you've effectively collaborated in the past, as teamwork will be essential in progressing transactions smoothly.
✨Stay Organised
With record-keeping being a key responsibility, showcase your organisational skills. Bring examples of how you've maintained accurate records in previous roles, and be prepared to discuss any tools or systems you use to stay organised.
