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- Tasks: Lead the security team and support site operations at a prestigious location.
- Company: Pinnacle Group is a top UK provider of housing and community services, prioritising people and values.
- Benefits: Enjoy flexible working, personal development plans, and a supportive employee assistance programme.
- Why this job: Join a values-driven culture where your contributions make a real impact in the community.
- Qualifications: Must have a valid SIA badge, driving licence, and first aid qualification.
- Other info: We welcome diverse applicants to reflect the communities we serve.
The predicted salary is between 30000 - 42000 £ per year.
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Pinnacle Group is looking to recruit an experienced, hands-on Security Duty Manager to join our B2B Soft FM Team at our client’s prestigious site based in Deeside, CH5, to assist the site manager with our Soft Services Contract.
You will be predominantly responsible for the Security department whilst supporting the Contract manager on other onsite operations such as cleaning and catering in an efficient, well-organised, and innovative manner.Whilst maintaining accurate and up-to-date records of business activity, ensuring tight financial controls and SLA’s are met.
Your role also includes people management in the associated areas and will be the first point of contact concerning all client queries in the Contract Manager\’s absence.
If you are committed to providing a secure environment and have a strong sense of responsibility, we would love to hear from you.
Who We Are
Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.
We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years, living through how we treat our employees and our customers.
Who We’re Looking For
We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.
Key Responsibilities will include:andmay vary from time to time depending on business needs.
- Managing security staff rotas, covering sickness absence & holiday
- Produce weekly/monthly/quarterly reports as required and provide clear information upon request to the Contract manager concerning site-specific information.
- Ensure AIs & SOPs are up to date.
- Oversee and ensure robust, successful on-site inductions, training and associated training records are maintained, ensuring service levels and standards are always met.
- Audit soft services and report in line with contract requirements.
- Assist the Contract Manager in maintaining systems, procedures & standards to ensure the smooth running of the service (this could mean working weekends/evenings or nights)
- Assist the Contract Manager in developing and maintaining systems and procedures to ensure the smooth running of the service.
- Demonstrate flexibility and a willingness to challenge accepted or established practices and structures.
Key Requirements Will Include
- Valid SIA Badge – SG or DS Licence * essential
- Valid UK Manual Driving license * essential
- First Aid qualification * essential
- Effective and decisive organisational skills and the ability to develop operational teams focused on service delivery.
- Understanding of H&S, Environment and QA procedures.
- Ability to understand and support in the management of budgets
- Full 5-year checkable work history
Our offer
The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.
We welcome applications from all backgrounds – particularly from those who represent the communities we serve.
As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.
Benefits
In addition to statutory benefits such as sick pay, maternity/paternity pay, pension scheme and annual leave, we offer a wide range of benefits at Pinnacle Group, depending on your role or business area, such as:
- Flexible Working Arrangements
- Employee Assistance Programme
- Personal Development Plans
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Other, Information Technology, and Management
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Security Duty Manager employer: Pinnacle Group Limited
Contact Detail:
Pinnacle Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Duty Manager
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Security Duty Manager. Understanding the nuances of managing security staff, producing reports, and maintaining health and safety standards will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the security industry. Attend local events or join online forums to connect with others who may have insights into Pinnacle Group or similar roles, which can give you an edge in your application.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've effectively managed teams in the past. Being able to discuss specific situations where you led a team or resolved conflicts will highlight your suitability for the role.
✨Tip Number 4
Research Pinnacle Group's values and culture. Aligning your personal values with theirs, such as Trust and Respect, can be a strong talking point in interviews, showing that you're not just a fit for the role but also for the company.
We think you need these skills to ace Security Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in security management and people management. Emphasise any previous roles where you managed teams or handled client queries, as these are key responsibilities for the Security Duty Manager role.
Craft a Strong Cover Letter: In your cover letter, express your commitment to providing a secure environment and your alignment with Pinnacle Group's values of Trust, Respect, Involve, Challenge, and Deliver Excellence. Use specific examples from your past experiences to demonstrate how you embody these values.
Highlight Relevant Qualifications: Ensure you clearly list your valid SIA Badge, UK Manual Driving License, and First Aid qualification in your application. These are essential requirements for the role and should be easily visible to the hiring team.
Showcase Your Organisational Skills: Since effective organisational skills are crucial for this position, provide examples of how you've successfully managed staff rotas, produced reports, or maintained records in previous roles. This will help illustrate your capability to handle the responsibilities outlined in the job description.
How to prepare for a job interview at Pinnacle Group Limited
✨Know the Company Values
Familiarise yourself with Pinnacle Group's values of Trust, Respect, Involve, Challenge, and Deliver Excellence. Be prepared to discuss how your personal values align with theirs and provide examples from your past experiences that demonstrate these principles.
✨Highlight Relevant Experience
Make sure to emphasise your hands-on experience in security management and any relevant qualifications, such as your SIA badge and First Aid certification. Prepare specific examples of how you've successfully managed teams or handled client queries in previous roles.
✨Demonstrate Organisational Skills
Since the role requires effective organisational skills, be ready to discuss how you manage staff rotas, maintain records, and ensure compliance with health and safety procedures. Share any tools or methods you use to stay organised and efficient.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of situations where you had to challenge established practices or adapt to unexpected changes, and be ready to explain your thought process and outcomes.
