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- Tasks: Monitor premises, conduct patrols, respond to incidents, and maintain reports.
- Company: Pinnacle Group is a leading UK provider of housing and neighbourhood services.
- Benefits: Enjoy flexible working, personal development plans, and discounts at popular retailers.
- Why this job: Join a people-first organisation with a strong culture of trust and respect.
- Qualifications: Must have a valid SIA Front Line or DS Licence and CCTV experience.
- Other info: Weekend role with potential for overtime; inclusive culture welcoming diverse backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
Pinnacle Group is looking for a vigilant Retail Security Officerto ensure the safety and security of our properties. You will be joining our B2B Facilities Management Team based at Stanley Square Shopping Centre in Sale – 15 minutes outside Manchester CityCentre.
Your role will involve monitoring premises, conducting regular foot patrols, responding to incidents, and maintaining detailed reports. You will need to be observant, reliable, and possess excellent communication skills. If you are committed to providing a secure environment and have a strong sense of responsibility, we would love to hear from you.
This is a Weekend Permanent Role working Saturday 11.30am – 9pm and Sunday 12noon -5pm. Plus the option of overtime on weekdays & nights to cover sickness, holidays and additional events
Who we are
Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.
We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.
Who we’re looking for
We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.
Key responsibilities will include:
- Complete daily security tasks, including the use of client software and security CCTV systems in the control room as well as operating the telephone switchboard
- Carry out routine foot patrol along with locking and unlocking the shopping centre
- Take accurate notes to complete reports, logbook entries and all relevant paperwork to a high standard – including reporting in detail any incidents occurring whilst on duty.
- Liaison with local authorities including police, emergency healthcare services or even fire extinguishers in case of an emergency.
- To carry out weekly Fire alarm testing and provide First Aid if necessary
Key requirements will include:
- Valid SIA Front Line or DS Licence * Essential
- CCTV Licence and to demonstrate a track record as CCTV Security Officer * Essential
- You will need to evidence your honesty and reliability and always maintain a sense of pride in your professionalism in delivering excellent customer service.
- Be able to access, control and manage a large crowd of people efficiently and quickly and have experience with radio communication
- Full 5-year UK checkable work history
Our offer
The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.
We welcome applications from all backgrounds – particularly from those who represent the communities we serve.
As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.
We offer a wide range of benefits at Pinnacle Group, depending on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers
- Flexible Working Arrangements
- Employee Assistance Programme
- Personal Development Plans
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Retail Security Officer employer: Pinnacle Group Limited
Contact Detail:
Pinnacle Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures relevant to retail environments. Understanding how to effectively monitor premises and respond to incidents will demonstrate your commitment to safety and security during the interview.
✨Tip Number 2
Highlight any previous experience you have in a similar role, especially if it involves working with CCTV systems or liaising with local authorities. This will show that you have the practical skills needed for the position.
✨Tip Number 3
Prepare to discuss scenarios where you've had to manage crowds or handle emergencies. Being able to articulate your problem-solving skills and ability to remain calm under pressure will set you apart from other candidates.
✨Tip Number 4
Research Pinnacle Group's values of Trust, Respect, Involve, Challenge, and Deliver Excellence. Be ready to explain how your personal values align with theirs, as cultural fit is often just as important as qualifications.
We think you need these skills to ace Retail Security Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Security Officer. Familiarise yourself with the key tasks mentioned in the job description, such as monitoring premises and conducting foot patrols.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in security roles, particularly those involving CCTV operations or crowd management. Use specific examples to demonstrate your reliability and professionalism.
Tailor Your Application: Customise your application to reflect Pinnacle Group's values of Trust, Respect, Involve, Challenge, and Deliver Excellence. Show how your personal values align with theirs and how you can contribute to their mission.
Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Pinnacle Group Limited
✨Know Your Role
Familiarise yourself with the key responsibilities of a Retail Security Officer. Understand the importance of monitoring premises, conducting foot patrols, and maintaining detailed reports. This will help you demonstrate your knowledge during the interview.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've effectively communicated in past situations. Be ready to discuss how you would liaise with local authorities and handle incidents professionally.
✨Demonstrate Your Vigilance
Prepare to discuss scenarios where your observational skills made a difference. Highlight any previous experiences where your attention to detail helped prevent incidents or ensured safety.
✨Align with Company Values
Pinnacle Group values Trust, Respect, Involve, Challenge, and Deliver Excellence. Think of examples from your past that reflect these values and be ready to share them during the interview to show you're a good cultural fit.
