At a Glance
- Tasks: Coordinate repairs and maintenance for properties, ensuring quality and compliance.
- Company: Join Pinnacle Group, a leader in housing and community services.
- Benefits: Enjoy flexible working, health insurance, and personal development opportunities.
- Other info: Be part of an inclusive culture that values diversity and growth.
- Why this job: Make a real difference in communities while growing your career.
- Qualifications: Experience in repairs coordination and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
Pinnacle Group are looking for a Repairs Coordinator to join the Homes Division working within our Pinnacle Asset Acquisition & Management team (PAAM). In this role you will support the Assistant Asset Lifecycle Manager in delivering the Asset Lifecycle Strategy covering void works, planned and statutory maintenance, capital replacement and compliance. You will take ownership of reactive maintenance and emergency repairs across PAAM properties ensuring all works meet contractual requirements, deliver value for money and adhere to health and safety standards.
Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities. The ideal candidate will have experience in a similar role, ideally from a customer service background within repairs coordination, with strong organisational and communication skills. You will be commercially aware, resilient under pressure and confident in managing repairs. Excellent IT skills, attention to detail and the ability to influence at all levels are essential. If you are ambitious, adaptable and committed to delivering best-in-class service, we would love to hear from you.
Key Responsibilities Will Include:
- Supporting the collection of asset management data during the Acquisition phase
- Ensure that contracted service levels are understood, and delivered in accordance with associated KPIs and performance effectively recorded
- Risk management – support early identification of potential problems and assist development of risk mitigation strategies
- Work closely with the Finance team to ensure the correct cost management of each property.
- Support analysis of the assets to drive the lifecycle strategy at each property.
- Ensure effective management of warranties and call back work.
- Management of the completion of planned and reactive works.
- Lead the repairs function ensuring all repairs are complete in accordance with KPIs and the asset lifecycle strategy
- Ensure all repairs offer good value for money.
- Ensure that repairs are completed in accordance with relevant health and safety legislation and Pinnacle Group policies.
- Ensure recovery of all tenant related repair costs.
Key Requirements:
- Experience in a similar role with knowledge of repairs coordination
- Resilient and positive with the ability to deliver results under pressure
- Strong financial and commercial awareness in an operational context
- Excellent communication skills and ability to influence at all levels
- Highly organised with strong IT skills and attention to detail
Our Offer:
We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect and meet the needs of the communities we serve. That’s why we actively welcome applications from people of all backgrounds – especially those who represent the communities we work with every day. As a colleague, you’ll be part of an inclusive and supportive culture where you’re encouraged to thrive. We’re committed to helping you reach your full potential through continuous learning, development opportunities and career progression.
Benefits:
- Maternity/paternity packages
- Flexible Working Arrangements
- Life Assurance
- Enhanced Pension Scheme
- Additional Annual Leave
- Private Medical Insurance
- Cycle to Work Scheme
- Employee Assistance Programme
- Retail Discounts
- Childcare Assistance
- Season Ticket Loans
- Sick Pay Schemes
- Personal Development Plans
Repairs Coordinator employer: Pinnacle Group Limited
Pinnacle Group is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and development. As a Repairs Coordinator in our Homes Division, you will benefit from a range of tailored perks, including flexible working arrangements and comprehensive health benefits, all while contributing to meaningful housing management services that enhance community well-being. Join us to thrive in a values-driven environment where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and repairs sector. Attend local events or join online forums where you can meet people who might know about job openings. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching Pinnacle Group and understanding their values. Think about how your experience aligns with their mission of delivering trusted housing management services. Show them you’re not just another candidate, but someone who truly gets what they do.
✨Tip Number 3
Practice your communication skills! Since this role requires strong organisational and communication abilities, consider doing mock interviews with friends or family. Get comfortable discussing your past experiences and how they relate to the Repairs Coordinator position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Pinnacle Group team. Let’s get you that job!
We think you need these skills to ace Repairs Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Repairs Coordinator role. Highlight your experience in repairs coordination and customer service, and don’t forget to showcase those organisational and communication skills we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your values align with ours at Pinnacle Group. Remember, we love candidates who embrace our core values!
Show Off Your IT Skills:Since excellent IT skills are essential for this role, make sure to mention any relevant software or tools you’re familiar with. If you’ve got experience with asset management systems, definitely highlight that!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at Pinnacle Group Limited
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Repairs Coordinator. Familiarise yourself with asset management data, KPIs, and health and safety standards. This will show that you're not just interested in the role but also prepared to hit the ground running.
✨Showcase Your Experience
Be ready to discuss your previous experience in repairs coordination or customer service. Use specific examples to demonstrate how you've successfully managed reactive maintenance or emergency repairs in the past. This will help the interviewer see how your background aligns with their needs.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. Be prepared to explain how you've influenced decisions at various levels in your previous roles, as this will highlight your ability to work collaboratively within a team.
✨Embrace the Values
Familiarise yourself with Pinnacle Group's core values: Trust, Respect, Involve, Challenge, and Deliver Excellence. Think of examples from your past where you've embodied these values. This will demonstrate that you not only fit the job description but also the company culture.
