Pinnacle Group Limited is seeking a Customer Solutions Manager to join the Pinnacle Service Families team, supporting service families living in Defence Infrastructure Organisation accommodation across the UK. You will own complex complaints, conduct thorough investigations, gather evidence, engage stakeholders, and deliver timely resolutions to enhance the housing journey.
Reporting to the Customer Service Delivery Manager, you will identify service improvements, collaborate with operational
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Customer Solutions Manager β Housing & Complaints in Plymouth employer: Pinnacle Group Limited
Pinnacle Group is an excellent employer, offering a dynamic work environment in London where you can make a real impact on asset management and compliance. With a strong focus on employee development, we provide ample opportunities for growth and advancement within the company, alongside a supportive culture that values teamwork and innovation. Join us to be part of a dedicated team committed to delivering high-quality services while ensuring your professional journey is both meaningful and rewarding.