Pinnacle Group Limited is seeking a Complaints Coordinator to support the complaints function within a social/private housing environment. The role involves logging, acknowledging, monitoring and progressing resident complaints in line with procedures and codes, and providing essential administrative support to the team.
The post holder will work in a hybrid role with travel to our Chancery Lane, London office, helping ensure timely resolution, accurate records and data-driven service
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Hybrid Complaints Coordinator - Housing Services in London employer: Pinnacle Group Limited
Pinnacle Group is an excellent employer, offering a dynamic work environment in London where you can make a real impact on asset management and compliance. With a strong focus on employee development, we provide ample opportunities for growth and advancement within the company, alongside a supportive culture that values teamwork and innovation. Join us to be part of a dedicated team committed to delivering high-quality services while ensuring your professional journey is both meaningful and rewarding.
