At a Glance
- Tasks: Support the Property Management Team with admin and on-site management for residential blocks.
- Company: Join Pinnacle Group, a leading provider of housing and neighbourhood services in the UK.
- Benefits: Enjoy competitive benefits, including additional leave, pension plans, and retail discounts.
- Other info: Embrace a diverse and inclusive culture with opportunities for personal growth.
- Why this job: Make a real difference in communities while developing your career in property management.
- Qualifications: Experience in block/property management and strong communication skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
Pinnacle Group are looking for a proactive Deputy Property Manager to provide day to day support for our Property Management Team.
This is a varied role that combines the administrative duties with on-site property management for a portfolio of residential blocks at The Pavilions and Bermondsey Heights both located in London.
You will be joining our Homes team who serves communities by providing trusted housing management solutions.
We take a collaborative and commercially minded, yet socially principled approach across our portfolio of Affordable, Private Rented and Leasehold properties.
The ideal candidate will be proactive, well-organised and confident in handling a wide range of housing management and administrative tasks.
They will have excellent communication skills, a strong customer service
This is a full-time, hybrid role requiring 3 days on site each week.
Who We Are
Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.
We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.
Who We’re Looking For
We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.
Responsibilities
- Assist the Property Managers in managing the administration of the clients' customer portal.
- Assist the Property Manager to ensure annual Service Charge accounts are created, approved by client and issued to leaseholders.
- Monitor payment of contractors and ensure invoices are processed promptly.
- Undertake regular site visits and create site reports covering observations and remedial works required.
- Instruct contractors for repair works and verify contractor work completed to specification.
- Create and issue notices, periodic estate newsletters and updates on the client’s customer portal.
- Arrange periodic estate events for leaseholders/residents.
- Assist the Property Manager in managing all on site staff including sickness & performance reviews.
- Arrange periodic health and safety assessments/inspections (e. g. lifts, plant, machinery, water, and fire) and discharge any resulting actions.
Qualifications
- Previous block/property management experience
- Communication (written/oral) & inter-personal skills.
- Be able to perform a whole range of housing management and administrative tasks.
- IT skills (Word and Excel and relevant software)
- Our Offer
The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.
We welcome applications from all backgrounds – particularly from those who represent the communities we serve.
As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.
We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.
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Deputy Property Manager in London employer: Pinnacle Group Limited
Pinnacle Group Limited is an excellent employer that values its employees by offering flexible working hours and a commitment to personal development. With a focus on maintaining outdoor spaces in the vibrant community of Orpington, employees can thrive in a supportive and diverse work culture while enjoying opportunities for growth and skill enhancement.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Property Manager in London
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Pinnacle Group Limited.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Pinnacle Group Limited? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Pinnacle Group Limited's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Deputy Property Manager in London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Deputy Property Manager role at Pinnacle Group Limited, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Pinnacle Group Limited
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Pinnacle Group Limited operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Pinnacle Group Limited. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Pinnacle Group Limited.
