Pinnacle Group is seeking a Customer Solutions Manager to join the Service Families team, supporting service families living in Defence Infrastructure Organisation accommodation across the UK. You will own complex complaints, conduct investigations, gather evidence, and deliver clear, timely resolutions.
The role requires a proactive, well-organised candidate who can identify service improvements and collaborate with operational teams to ensure high-quality customer support across the housing
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Hybrid Customer Solutions Lead – Housing & Service Excellence in Liverpool employer: Pinnacle Group Limited
Pinnacle Group is an excellent employer, offering a dynamic work environment in London where you can make a real impact on asset management and compliance. With a strong focus on employee development, we provide ample opportunities for growth and advancement within the company, alongside a supportive culture that values teamwork and innovation. Join us to be part of a dedicated team committed to delivering high-quality services while ensuring your professional journey is both meaningful and rewarding.
