Customer Experience Advisor – Hybrid, Repairs & Inquiries in Liverpool

Customer Experience Advisor – Hybrid, Repairs & Inquiries in Liverpool

Liverpool Full-Time On-site
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Pinnacle Group Limited in Speke is seeking a Customer Services Advisor to join our Homes Team. You will handle inbound and outbound calls, assist customers with complaints and queries, and ensure repairs are diagnosed and logged accurately in our IT systems.

This full-time role operates on a rotational shift pattern from 7:30am to 9:30pm, Monday to Sunday, with a hybrid model requiring two days remote and office days on Tuesdays, Thursdays and Fridays.

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Customer Experience Advisor – Hybrid, Repairs & Inquiries in Liverpool employer: Pinnacle Group Limited

Pinnacle Group is an excellent employer, offering a dynamic work environment in London where you can make a real impact on asset management and compliance. With a strong focus on employee development, we provide ample opportunities for growth and advancement within the company, alongside a supportive culture that values teamwork and innovation. Join us to be part of a dedicated team committed to delivering high-quality services while ensuring your professional journey is both meaningful and rewarding.

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Contact Details:

Pinnacle Group Limited Recruitment Team