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- Tasks: Be the go-to person for helpdesk enquiries and manage office admin tasks.
- Company: Pinnacle Group Limited, a supportive team in Kent.
- Benefits: Flexible hours, on-site work, and a chance to enhance your skills.
- Other info: Fixed-term role with potential for growth and development.
- Why this job: Kickstart your career in a dynamic environment with real responsibilities.
- Qualifications: Administration experience and strong communication skills are a must.
The predicted salary is between 25000 - 30000 £ per year.
Pinnacle Group Limited is looking for a Helpdesk Administrator in Kent as the first point of contact for all helpdesk enquiries.
Responsibilities include:
- Managing the administrative functions of the contract office
- Tracking reported jobs
- Ensuring effective communication with clients and contractors
Ideal candidates should have:
- Administration experience
- Strong computer literacy
- Excellent communication skills
This fixed-term position requires on-site work, Monday to Friday, with an Enhanced DBS check required.
Helpdesk Administrator – Onsite Facilities Support (Flexible Hours) in Kent employer: Pinnacle Group Limited
Contact Detail:
Pinnacle Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helpdesk Administrator – Onsite Facilities Support (Flexible Hours) in Kent
✨Tip Number 1
Make sure you know the ins and outs of the Helpdesk Administrator role. Brush up on your admin skills and get familiar with common helpdesk software. This way, when you get that interview, you can show off your knowledge and impress them!
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for enquiries, being able to communicate clearly and effectively is key. Try role-playing scenarios with a friend or family member to build your confidence.
✨Tip Number 3
Network like a pro! Reach out to current or former employees at Pinnacle Group Limited on LinkedIn. They might have some insider tips or even refer you for the position. Plus, it shows you're genuinely interested in the company!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Helpdesk Administrator – Onsite Facilities Support (Flexible Hours) in Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administration experience and computer skills. We want to see how your background fits the Helpdesk Administrator role, so don’t be shy about showcasing relevant experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Pinnacle Group Limited. Be sure to mention your communication skills and how you can effectively support our clients and contractors.
Showcase Your Communication Skills: Since this role involves a lot of interaction with clients and contractors, make sure your application reflects your excellent communication abilities. Whether it’s in your CV or cover letter, let us know how you’ve successfully communicated in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the Helpdesk Administrator position. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Pinnacle Group Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Helpdesk Administrator. Familiarise yourself with the key tasks like managing administrative functions and tracking reported jobs. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this position requires excellent communication skills, prepare examples of how you've effectively communicated with clients or contractors in the past. Think about specific situations where your communication made a difference, and be ready to share these during the interview.
✨Highlight Your Tech Savvy
Strong computer literacy is essential for this role. Brush up on any relevant software or tools you might be using, and be prepared to discuss your experience with them. If you have any certifications or training, don’t forget to mention those as well!
✨Prepare for the DBS Check
Since an Enhanced DBS check is required, be ready to discuss your background and any relevant experiences. It’s a good idea to have all necessary documentation handy, just in case they ask for it. Being upfront about your history can help build trust with your potential employer.