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- Tasks: Manage customer inquiries and support tenancy management in a dynamic housing environment.
- Company: Leading housing service provider in Greater London with a focus on customer service.
- Benefits: Flexible working arrangements, life assurance, and personal development opportunities.
- Why this job: Join a team that enhances housing services and makes a difference in people's lives.
- Qualifications: Strong communication skills and ability to handle diverse responsibilities under pressure.
- Other info: Exciting role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading housing service provider in Greater London seeks a customer-focused Housing Administrator to enhance housing management services. The role involves managing customer inquiries, supporting tenancy management, and ensuring KPI compliance.
Candidates should demonstrate strong communication skills and be able to handle diverse responsibilities under pressure.
The offer includes benefits such as flexible working arrangements, life assurance, and personal development opportunities.
Frontline Housing Administrator & Customer Support employer: Pinnacle Group Limited
Contact Detail:
Pinnacle Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Frontline Housing Administrator & Customer Support
✨Tip Number 1
Get to know the company! Research their values and services so you can tailor your approach. When you understand what they stand for, you can show how you fit right in.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer support, being able to articulate your thoughts clearly will set you apart. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Be ready to showcase your multitasking abilities! The job description mentions handling diverse responsibilities under pressure, so think of examples from your past experiences where you juggled multiple tasks successfully.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Frontline Housing Administrator & Customer Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that match the job description. We want to see how you can enhance our housing management services!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about housing administration and how your communication skills can help us manage customer inquiries effectively.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've handled diverse responsibilities under pressure. We love candidates who can think on their feet and keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Pinnacle Group Limited
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Housing Administrator. Familiarise yourself with housing management services and the specific KPIs mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong communication is crucial for this position, prepare examples from your past experiences where you've effectively managed customer inquiries or resolved issues. Practising clear and concise responses will demonstrate your ability to handle diverse responsibilities under pressure.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you'd handle real-life situations in housing management. Think about potential challenges you might face and how you would approach them. This shows your problem-solving skills and readiness for the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or personal development opportunities. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
