At a Glance
- Tasks: Support property management and engage with residents in a dynamic role.
- Company: Join Pinnacle Group, a leading provider of housing and neighbourhood services.
- Benefits: Enjoy a people-first culture with opportunities for growth and development.
- Other info: Be part of a values-driven team focused on trust, respect, and excellence.
- Why this job: Make a real difference in communities while developing your skills in property management.
- Qualifications: Proactive, organised, and excellent communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Pinnacle Group are looking for a proactive Deputy Property Manager to provide day to day support for our Property Management Team. This is a varied role that combines the administrative duties with on-site property management for a large portfolio of residential blocks at St Andrews Village in Bromley by Bow for a mixed tenure of social housing and private leaseholders.
In the role you will assist with supporting activities involving block management, service charges and resident engagement. You will be joining our Homes team who serves communities by providing trusted housing management solutions. We take a collaborative and commercially minded, yet socially principled approach across our portfolio of Affordable, Private Rented and Leasehold properties.
The ideal candidate will be proactive, well-organised and confident in handling a wide range of housing management and administrative tasks. They will have excellent communication skills and a strong customer service focus.
Key responsibilities:
- Assist the Property Managers in managing the administration of the clients' customer portal.
- Assist the Property Manager to ensure annual Service Charge accounts are created, approved by client and issued to leaseholders.
- Monitor payment of contractors and ensure invoices are processed promptly.
- Undertake regular site visits and create site reports covering observations and remedial works required.
- Instruct contractors for repair works and verify contractor work completed to specification.
- Create and issue notices, periodic estate newsletters and updates on the client’s customer portal.
- Arrange periodic estate events for leaseholders/residents.
- Assist the Property Manager in managing all on site staff including sickness.
Deputy Property Manager employer: Pinnacle Group Limited
Pinnacle Group is an exceptional employer, offering a supportive and collaborative work environment for the Deputy Property Manager role at St Andrews Village in Bromley by Bow. With a strong commitment to employee growth and a values-driven culture, we prioritise trust, respect, and excellence, ensuring that our team members are empowered to make a meaningful impact in the communities we serve. Our focus on social responsibility and community engagement, combined with opportunities for professional development, makes Pinnacle Group a rewarding place to build your career in property management.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Property Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Pinnacle Group and understanding their values. Be ready to discuss how your proactive approach aligns with their mission of providing trusted housing management solutions.
✨Tip Number 3
Showcase your customer service skills during interviews. Share specific examples of how you've handled challenging situations with residents or clients, demonstrating your ability to maintain trust and respect.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our Homes team.
We think you need these skills to ace Deputy Property Manager
Some tips for your application 🫡
Show Your Proactive Side:In your application, make sure to highlight your proactive approach. We want to see how you take initiative in your previous roles, especially in property management or customer service. Share specific examples that demonstrate your ability to handle tasks independently.
Be Organised and Detail-Oriented:Since this role involves a lot of administrative duties, it’s crucial to showcase your organisational skills. We love candidates who can manage multiple tasks efficiently, so mention any tools or methods you use to stay organised in your application.
Communicate Clearly:Excellent communication is key in this role. When writing your application, ensure your language is clear and professional. We appreciate candidates who can convey their thoughts effectively, so don’t hesitate to share how you’ve successfully engaged with residents or clients in the past.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, you’ll get to see more about our values and culture while you’re at it!
How to prepare for a job interview at Pinnacle Group Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Deputy Property Manager inside out. Familiarise yourself with property management terminology, service charges, and the specific responsibilities mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively engaged with residents or clients in the past. Think about situations where you resolved conflicts or improved customer satisfaction. Being able to articulate these experiences will demonstrate your fit for the team.
✨Be Proactive in Your Approach
Pinnacle Group values proactivity, so come prepared with ideas on how you could improve processes or enhance resident engagement. This shows that you’re not just looking to fill a role but are eager to contribute positively to the team and the community.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or upcoming projects. This not only shows your interest but also helps you gauge if Pinnacle Group aligns with your values and career goals.
