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For Companies At a Glance
- Tasks: Support property management and engage with residents in a dynamic role.
- Company: Join Pinnacle Group, a leading provider of housing services with a people-first culture.
- Benefits: Enjoy flexible working, competitive pay, and a range of employee perks.
- Why this job: Make a real difference in communities while developing your career in property management.
- Qualifications: Experience in property management and strong communication skills are essential.
- Other info: Inclusive workplace with opportunities for personal growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Who We Are
Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.
We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.
Who We’re Looking For
We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.
Overview
Pinnacle Group are looking for a proactive Deputy Property Manager to provide day to day support for our Property Management Team. This is a varied role that combines the administrative duties with on-site property management for a large portfolio comprising 23 residential blocks at Trinity Walk for a mixed tenure of social housing and private leaseholders. In the role you will assist with supporting with activities involving block management, service charges and resident engagement.
This is a full-time role with the working hours of Monday – Friday 9AM-5PM and offers a hybrid working pattern of 2 days on site at Trinity Walk.
Key responsibilities
- Assist the Property Managers in managing the administration of the clients\\\’ customer portal.
- Assist the Property Manager to ensure annual Service Charge accounts are created, approved by client and issued to leaseholders.
- Monitor payment of contractors and ensure invoices are processed promptly.
- Undertake regular site visits and create site reports covering observations and remedial works required.
- Instruct contractors for repair works and verify contractor work completed to specification.
- Create and issue notices, periodic estate newsletters and updates on the client’s customer portal.
- Arrange periodic estate events for leaseholders/residents.
- Assist the Property Manager in managing all on site staff including sickness & performance reviews.
- Arrange periodic health and safety assessments/inspections (e.g. lifts, plant, machinery, water, and fire) and discharge any resulting actions.
Key requirements
- Previous block/property management experience
- Communication (written/oral) & inter-personal skills.
- Be able to perform a whole range of housing management and administrative tasks.
- IT skills (Word and Excel and relevant software)
- Property management qualification (desirable)
- Experience using Qube and/or FixFlo (desirable)
Our Offer
The more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds – particularly from those who represent the communities we serve.
As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.
We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.
- Maternity/paternity packages
- Flexible Working Arrangements
- Life Assurance
- Enhanced Pension Scheme
- Additional Annual Leave
- Private Medical Insurance
- Cycle to Work Scheme
- Employee Assistance Programme
- Retail Discounts
- Childcare Assistance
- Season Ticket Loans
- Sick Pay Schemes
- Personal Development Plans
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Deputy Property Manager employer: Pinnacle Group Limited
Contact Detail:
Pinnacle Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Property Manager
✨Tip Number 1
Network like a pro! Reach out to people in the property management field, attend industry events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Pinnacle Group and understanding their values. Be ready to discuss how you embody Trust, Respect, Involve, Challenge, and Deliver Excellence in your work. Show them you’re not just a fit for the role, but for their culture too!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable answering common questions. This will help you articulate your experience in block management and your approach to resident engagement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Pinnacle Group and being part of their community-focused mission.
We think you need these skills to ace Deputy Property Manager
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about what drives you in property management.
Tailor Your Application: Make sure to tailor your application to the Deputy Property Manager role. Highlight your relevant experience and skills that align with our values of Trust, Respect, Involve, Challenge, and Deliver Excellence. This shows us you’re serious about joining our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your key achievements stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Pinnacle Group and what we stand for.
How to prepare for a job interview at Pinnacle Group Limited
✨Know the Company Values
Before your interview, take some time to understand Pinnacle Group's core values: Trust, Respect, Involve, Challenge, and Deliver Excellence. Be ready to discuss how you embody these values in your previous roles, as this will show that you're a great cultural fit.
✨Showcase Your Property Management Experience
Prepare specific examples from your past work that highlight your block/property management experience. Discuss any relevant software you've used, like Qube or FixFlo, and how you've successfully managed administrative tasks and resident engagement.
✨Demonstrate Strong Communication Skills
Since communication is key in this role, practice articulating your thoughts clearly and confidently. Think of scenarios where you've effectively communicated with clients or team members, and be ready to share those stories during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about the role or the company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you too.
