Pinnacle Group is seeking a skilled Customer Service Advisor to join our Chelmsford team within Pinnacle Connect, our national 24/7 contact centre. You will support over multiple clients with repairs, emergencies and service queries, delivering professional, empathetic service.
This full-time 37.5 hour role includes shift work across seven days, with early starts and late finishes. Initial 6-month FTC, with potential to become permanent, and a focus on coaching and developing a high-performing
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Contact Centre Team Lead: Customer Service & Coaching in Chelmsford employer: Pinnacle Group Limited
Pinnacle Group is an excellent employer, offering a dynamic work environment in London where you can make a real impact on asset management and compliance. With a strong focus on employee development, we provide ample opportunities for growth and advancement within the company, alongside a supportive culture that values teamwork and innovation. Join us to be part of a dedicated team committed to delivering high-quality services while ensuring your professional journey is both meaningful and rewarding.