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- Tasks: Manage income collection for rent and service charges while supporting residents.
- Company: Leading housing services provider in the UK with a focus on community support.
- Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in tenants' lives while developing your skills in housing management.
- Qualifications: Experience in housing management and strong communication skills required.
- Other info: Enjoy a supportive team environment with flexible office attendance.
The predicted salary is between 30000 - 42000 £ per year.
A leading housing services provider in the UK is seeking an Income Collection Officer to manage income collection duties related to rent and service charges. The role involves:
- Reducing arrears
- Liaising with agencies for support
- Delivering excellent service to residents
Ideal candidates will have:
- Experience in housing management
- Strong communication skills
- A commitment to supporting tenants
This is a remote position with flexible office attendance.
Remote Housing Income Recovery Officer in Birmingham employer: Pinnacle Group Limited
Contact Detail:
Pinnacle Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Housing Income Recovery Officer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for virtual interviews by practising common questions related to income collection and tenant support. We recommend setting up a mock interview with a friend to get comfortable with the format.
✨Tip Number 3
Showcase your communication skills! During interviews, share specific examples of how you've successfully liaised with agencies or resolved tenant issues. This will demonstrate your commitment to excellent service.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Remote Housing Income Recovery Officer in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housing management and income collection. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting tenants and how you can contribute to reducing arrears. Keep it friendly and professional, just like us!
Show Off Your Communication Skills: Since this role involves liaising with agencies and residents, make sure your application reflects your strong communication skills. Whether it’s through your writing style or examples of past interactions, let us see your talent!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Pinnacle Group Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of housing management and income collection. Familiarise yourself with common challenges in rent arrears and how to effectively communicate with tenants. This will show that you're not just interested in the role, but that you understand the nuances of the job.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've successfully liaised with residents or agencies in the past. Think about specific situations where your communication made a difference, and be ready to share these during the interview.
✨Demonstrate Your Commitment to Tenants
Be prepared to discuss your approach to supporting tenants and reducing arrears. Share any relevant experiences where you’ve gone above and beyond to help residents, as this will highlight your dedication to excellent service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for income collection, or how they measure success in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
