Accounts Payable Manager

About the Role

Pinnacle Group are looking for an Accounts Payable Manager to join our Accounts Payable team within the Homes Finance function. The role will lead the AP function across a diverse, mixed‑tenure residential property portfolio, taking ownership of high‑volume, complex AP activity across multiple funding streams, including service charge, landlord and operational budgets. The manager will ensure accuracy, strong financial control, and timely supplier payments. Managing a team of seven, you will drive performance while working closely with Service Charge and Client Accountants and operational teams to support financial reporting, supplier relationships, and the effective delivery of resident services.

Our Homes Division delivers trusted housing management services across affordable, private rented and leasehold properties. We work with local authorities, registered providers and investors to support thriving communities. This is a 6‑month fixed‑term hybrid role with three days per week in Holborn / Chancery Lane offices.

Who We Are

Pinnacle Group is a market‑leading national provider of housing, neighbourhood and workplace services. With over thirty years of experience, we deliver expert, place‑based management and maintenance solutions that enhance the everyday lives of the communities we serve. We’re a people‑first organisation with a values‑driven culture that cares for both employees and customers.

Who We’re Looking For

We’re looking for someone who meets the key criteria below and embraces our core values—Trust, Respect, Involve, Challenge, and Deliver Excellence—committed to earning the confidence of our clients and communities.

Key Responsibilities

• Oversee the full end‑to‑end Accounts Payable cycle across a mixed‑tenure residential portfolio, ensuring accurate coding across service charge schedules, landlord accounts, and operational budgets.
• Manage high‑volume invoice processing across contractors, utilities, repairs & maintenance, compliance works, soft services, and resident‑experience services.
• Ensure timely and accurate supplier payments, balancing differing cash‑flow requirements across service charge and operationally funded assets.
• Lead month‑end close activities, including reconciliations, expenditure reporting, and support for year‑end processes and audits.
• Ensure all AP activity complies with regulatory requirements, lease terms, VAT rules, and internal financial controls, including robust fraud‑prevention measures.
• Partner closely with Property Managers, Operations Managers, and Service Charge and Client Accountants to ensure accurate cost allocation and financial transparency.
• Maintain strong governance around expenditure approvals to ensure spend aligns with budgets, lease terms, and operational priorities.
• Act as the escalation point for complex supplier queries, disputes and payment issues, maintaining strong supplier relationships.
• Lead, coach, and develop the AP team, setting and monitoring KPIs/SLAs to drive performance, accuracy, and timely query resolution.
• Identify and implement process improvements, including supporting finance transformation or system enhancements, strengthening controls and governance, and representing AP in operational reviews, budget cycles and financial planning.

Key Requirements

• Proven experience managing Accounts Payable in a high‑volume, multi‑entity or residential/property environment with strong understanding of service charge accounting and cost allocation across mixed‑tenure portfolios.
• Experience working closely with Property Managers and operational teams, demonstrating how AP supports budgets, expenditure control and service delivery across residential estates.
• Demonstrated experience supervising or managing AP teams, driving performance, maintaining accuracy and operating within a structured, control‑led environment.
• Strong technical capability, including exposure to month‑end close, reconciliations, audit processes and compliance with financial controls, lease terms and regulatory requirements.
• Confident stakeholder engagement skills, working effectively across finance, operations and supplier networks, managing queries and resolving issues where needed.
• AAT qualified or above (or equivalent), able to manage competing priorities in a fast‑paced environment with a proactive, solutions‑focused approach and strong ownership.

Benefits

In addition to statutory benefits such as sick pay, maternity/paternity leave, a pension scheme and annual leave, we offer a range of tailored benefits:

• Maternity/paternity packages
• Flexible working arrangements
• Life assurance
• Enhanced pension scheme
• Additional annual leave
• Private medical insurance
• Cycle to work scheme
• Employee assistance programme
• Retail discounts
• Childcare assistance
• Season ticket loans
• Sick pay schemes
• Personal development plans