At a Glance
- Tasks: Be the friendly face of our dental practice, greeting patients and managing appointments.
- Company: Join a well-known private dental practice with a supportive team culture.
- Benefits: Enjoy competitive pay, on-site training, and opportunities for career growth.
- Other info: Located in Pinner with free parking and excellent transport links.
- Why this job: Make a positive impact on patients' experiences in a dynamic healthcare environment.
- Qualifications: Customer service experience and a passion for helping others are essential.
The predicted salary is between 26000 - 30000 £ per year.
A fantastic opportunity is available to add to our friendly and supportive dental team. We are a well-known private specialist dental practice in the heart of Pinner (situated inside the renowned Pinn Medical Centre).
We are currently recruiting for a proactive and positive person to add to our reception team. If you are highly motivated, professional and enjoy being part of a progressive team of like-minded people, you could be that person. Proven computer skills are essential, as we are a growing practice looking for a progressive team player who agrees that no job is too big or too small.
Benefits:
· Excellent opportunities to progress and develop in our practice.
· Our philosophy: \'Everyone who joins our team, leaves better-off than when they started\'.
· Training is provided on site on how to use the dental software, as well as training on the dental knowledge required in order to be able to book patients appropriately and answer questions.
Requirements:
· Must enjoy working with people
· Front of house (customer service) experience of 3 years is preferred
· You should have a positive and happy telephone manner
· Competent and comfortable on the front desk, and able to co-operate with a large team of healthcare professionals
· Should have High Standard of Personal Appearance
· GDC registered and advantage
About Us:
· Our location has free parking, bus routes and Metropolitan Line tube service.
· We are fully computerised, using SOE (Exact Software) - knowledge of this system is an advantage
· We are a 3 surgery practice with a large team of more than 15 people.
· As well as general dentistry we offer a wide range of services including cosmetic dentistry, endodontics, periodontics, prosthodontics, oral surgery and dental implants. We have a CT scanner on site for the planning of complex cases.
· Pinn Dental Clinic is more than 38 years old, with deep roots as a family dental practice but is now in a brand new, purpose-built clinic. With lots of long-term staff, we are looking for someone who will fit into our team and is ready for a long term commitment.
Primary Role:
The dental receptionist is the first and main contact point for patients and visitors to our centre and must be well presented. Their role involves greeting patients as they enter the practice and over the phone, answering basic patient questions, booking patients, taking payments, admin etc.
The most important part of this job is looking after the patient and ensuring they have a good experience through the practice. That is done by having a friendly and caring nature, whilst being organised to coordinate their dental treatment. And the person who fits that description is the person we are looking for.
Responsibilities:
· Greet and care for all patients and visitors to the practice in a polite and courteous manner at all times.
· Deal with all enquires, either in person, email or on the telephone in a polite and professional manner.
· Maintain patient confidentiality and data protection.
· Maintain the record systems of the practice, ensuring patients receive all necessary paper work and all forms are signed and dated correctly and information is up to date.
· Deal with incoming patient referrals and book appropriate appointments for patients in absence of patient care advisor.
· Make courtesy calls to patients
· Ensure the reception is always kept in an appropriate condition.
· Promote a professional image of the company at all times and be knowledgeable about the services the practice provides.
· Ensure all monies are taken for treatment and manage the retail sales of the practice
· Draft letters and reports in accordance with the instructions of dentists at the practice
· Ensure that the practice diary is booked and managed effectively.
You must be able to provide references on request, one of them from your last employer.
Please add a short cover letter when applying using three words to describe yourself.
Job Types: Permanent, Part-time
Pay: £12.50-£14.00 per year
Benefits:
- On-site parking
Ability to commute/relocate:
- Pinner HA5 3EE: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Dental receptionist: 1 year (preferred)
Work authorisation:
- United Kingdom (preferred)
Location:
- Pinner HA5 3EE (preferred)
Willingness to travel:
- 25% (preferred)
Work Location: In person
Dental Receptionist in Pinner employer: Pinn Dental Practice
Join our well-established and friendly dental practice in the heart of Pinner, where we prioritise employee growth and development. With a supportive team culture and excellent training opportunities, we ensure that every team member leaves better-off than when they started. Enjoy the convenience of free parking and easy access to public transport while being part of a progressive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Dental Receptionist in Pinner
✨Get Involved in Local Dental Community
Look for local dental events, such as workshops or seminars. These are great opportunities to meet practicing dentists and orthodontists, plus they can lead to part-time roles at their clinics or practices. Don't forget to chat with fellow students; they might be in the know about upcoming opportunities!
✨Leverage University Resources
Your university’s career centre probably has connections with local dental practices looking for part-time help. They can guide you towards listings, internships, or even job shadowing opportunities. Make sure you're tapping into these resources—they're designed to help you climb that career ladder!
✨Stand Out with a Strong Digital Presence
Consider creating a professional social media presence centred around dentistry. Share informative posts, join relevant groups, and actively engage with those in the field. It’s a great way to get noticed by potential employers like Pinn Dental Practice who may be scouting for fresh talent!
✨Direct Applications Are Golden
Don’t just rely on job boards! Reach out directly to dental practices that interest you and ask about part-time roles. Craft a friendly email or even stop by to introduce yourself. Direct applications can put you ahead of the competition—trust us!
We think you need these skills to ace Dental Receptionist in Pinner
Some tips for your application 🫡
Highlight Your Clinical Skills:When applying for a part-time role in dentistry at Pinn Dental Practice, make sure your CV shines a spotlight on your clinical skills. Include any specific techniques or procedures you’re proficient in, especially those relevant to the role. Plus, showcasing any relevant coursework or certifications (like CPR or infection control) can really help you stand out.
Tailor Your Cover Letter:For part-time roles, your cover letter should express not just your experience but also your enthusiasm for learning and growing in the field. Let them know how excited you are about the opportunity at Pinn Dental Practice and how your flexible schedule allows you to bring your best self to the role.
Include Relevant Work Experience:If you have previous work experience in dental clinics or related roles, make sure to highlight that! Share specific responsibilities you had, such as assisting during procedures or managing patient records. This will give Pinn Dental Practice a clear picture of your ability to fit into their team right away.
Professional References Can Make a Difference:Don’t underestimate the power of references in the dentistry world! Reach out to any previous employers or mentors who can vouch for your skills and professionalism. Including these in your application not only shows your credibility but also your commitment to the profession.
How to prepare for a job interview at Pinn Dental Practice
✨Brush Up on Your Skills
As a part-time dentist, it's essential to showcase specific clinical skills during your interview. Be ready to discuss your proficiency with various dental procedures and tools, and have examples from your clinical placements or previous roles to back them up. We want to hear about how you've handled patient care or specific dental challenges!
✨Show Your Passion for Dental Hygiene
In the dentistry field, patient education is crucial! Make sure to express your enthusiasm for promoting oral health and hygiene. You might be asked how you would counsel patients on their oral care, so think of a few scenarios where you’ve helped patients understand the importance of dental hygiene—this can really set you apart!
✨Flexible Scheduling Awareness
As you're applying for a part-time position, be ready to discuss your availability and how you intend to balance your schedule with work commitments. Think about how your part-time status can benefit the practice—perhaps you're available for evening or weekend appointments, which can be a selling point during the interview!
✨Prepare Your Portfolio
A portfolio isn't just for artists! In dentistry, consider compiling case studies of patients you've worked with (while respecting confidentiality, of course). Showcasing before-and-after photos, treatment plans, and patient feedback can provide compelling evidence of your capabilities—it's a fantastic way for us to see your skills in action!
