PinkWorm Recruitment is recruiting for a 1st Line Support Analyst in Nottingham. The role offers hybrid working after induction, with a salary in the £25,000–£27,000 range depending on experience. 35 hours per week, full-time, with 30 days leave plus bank holidays and a company pension.
You will provide first-line support via phone, email and live chat, troubleshoot issues, triage requests and keep customers updated while meeting SLAs and KPIs.
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Hybrid 1st Line IT Support Analyst in Nottingham employer: PinkWorm Recruitment
Join a dynamic and ambitious HR consultancy that values your expertise and offers a supportive work culture. With the flexibility of remote work and the opportunity to collaborate with a close-knit team, you'll enjoy meaningful employee growth opportunities while making a real impact on clients' employment law challenges. This role not only provides competitive remuneration but also allows you to shape your career in a thriving environment that appreciates every contribution.
