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For Companies At a Glance
- Tasks: Support the store manager in training, sales performance, and customer service.
- Company: Join PINKO, a premium fashion brand known for its stylish designs.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a vibrant team and enhance customer experiences in luxury retail.
- Qualifications: 2+ years in retail, preferably with luxury brands; strong communication and leadership skills required.
- Other info: Opportunity to step up as acting store manager when needed.
The predicted salary is between 24000 - 36000 £ per year.
We are currently recruiting an Assistant Store Manager in our store in Cheshire Oaks Designer Outlet.
As first support of the store manager, you will:
- Support the store manager in delivering training / coaching sessions on product knowledge, CRM, Customer service, brand presentation and visual merchandising, taking care of business guidelines
- Support the store manager in planning working rotas
- Monitor KPIs and team sales performance and prepare complete reports for the Area Manager
- Substitute your store manager in his/her dailiy tasks in the shop when absent
- Provide an excellent service to customers and grant them the best shopping experience
- Activate all CRM strategies to build a loyal client base in order to enhance the concession economic results
- Monitor stockroom standards and grant right product assortment on the floor
SKILLS AND COMPETENCES
- Previous experience (at least 2 years) in retail environment, for fashion premium luxury brands and in team management
- Ability to work autonomously and in a dynamic environment
- Ability to prioritise work load, meet deadlines and specified standards
- Excellent communication skills across all levels
- Strong cooperative attitude
- Customer oriented, organised and with a positive constructive attitude
PINKO | Assistant Store Manager employer: PINKO
Contact Detail:
PINKO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PINKO | Assistant Store Manager
✨Tip Number 1
Familiarize yourself with the PINKO brand and its product offerings. Understanding the brand's identity and values will help you connect better with the team and customers, showcasing your passion for the role.
✨Tip Number 2
Highlight your previous experience in retail, especially with premium luxury brands. Be ready to discuss specific examples of how you've successfully managed teams and improved sales performance in your past roles.
✨Tip Number 3
Prepare to demonstrate your customer service skills during the interview. Think of scenarios where you went above and beyond for a customer, as this aligns with PINKO's focus on providing an excellent shopping experience.
✨Tip Number 4
Showcase your ability to work autonomously and manage multiple tasks. Discuss how you prioritize your workload and meet deadlines, as these are crucial skills for supporting the store manager effectively.
We think you need these skills to ace PINKO | Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in retail, especially with premium luxury brands. Emphasize any team management roles and relevant skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to enhance the shopping experience. Mention specific examples of how you've successfully trained or coached team members in the past.
Highlight Relevant Skills: In your application, clearly outline your excellent communication skills and your ability to work autonomously. Provide examples of how you've prioritized workloads and met deadlines in previous roles.
Showcase Your Customer Orientation: Demonstrate your customer-oriented mindset by sharing experiences where you went above and beyond to ensure customer satisfaction. This will resonate well with the company's focus on providing an excellent shopping experience.
How to prepare for a job interview at PINKO
✨Show Your Retail Experience
Make sure to highlight your previous experience in retail, especially with premium luxury brands. Share specific examples of how you've successfully managed a team and contributed to sales performance.
✨Demonstrate Coaching Skills
Since the role involves supporting the store manager in training and coaching, be prepared to discuss your approach to training others. Provide examples of how you've effectively communicated product knowledge and customer service techniques.
✨Prepare for KPI Discussions
Familiarize yourself with key performance indicators (KPIs) relevant to retail. Be ready to discuss how you've monitored and improved team performance in the past, and how you would apply that knowledge in this role.
✨Emphasize Customer Service Excellence
Customer service is crucial in this position. Prepare to share stories that showcase your commitment to providing an excellent shopping experience and how you've built customer loyalty in previous roles.
